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Trupanion did exactly what they said they would do.....very pleasantly and quickly.....I am almost 100% satisfied except....after spending all this money to alleviate violets problem..which was almost a miracle......the only problem I personally have now, is that since the osteomyelitis was in her mouth,,,,, prophylactic dental cleaning is recommended..... I am a nurse on disability..... got health insurance due to extremely fixed income......could really use help w the cleaning in this unusual situation...... otherwise I am 100% pleased w trupanion

Trupanion did exactly what they said they would do.....very pleasantly and quickly.....I am almost 100% satisfied except....after spending all this money to alleviate violets problem..which was almost a miracle......the only problem I personally have now, is that since the osteomyelitis was in her mouth,,,,, prophylactic dental cleaning is recommended..... I am a nurse on disability..... got health insurance due to extremely fixed income......could really use help w the cleaning in this unusual situation...... otherwise I am 100% pleased w trupanion

I have submitted a number of claims for my dog. The coverage is excellent, but even better is the customer service. I am very impressed with Trupanion, and only wish MY health insurance provider would act with the same speed and humanity.

I have submitted a number of claims for my dog. The coverage is excellent, but even better is the customer service. I am very impressed with Trupanion, and only wish MY health insurance provider would act with the same speed and humanity.

My GSD started to limp a little over a holiday weekend which quickly got worse. i had thought he had sprained his leg but then he developed a fever. the vets thought he had lyme disease. his rbc coint was low and his spleen was enlarged. he was in the hospital 1 day and 1 night. the vets put him on antibiotics and ran tests for infectious disease and did a biopsy of his spleen. he however started bleeding internally overnight ( from biopsy ) and we lost him. the tests came back AFTER he was already gone which showed he had a hystiocystic sarcoma of the spleen which i understand is not covered but so the entire 2700 bill was denied. i dont think this is fair. i could understand if once diagnosis was made any further treatment would be on me but not before that point. what was i supposed to do. euthanise him when it could have been lyme disease? he was only 6. no prior injuries or illnesses. have been paying insurance since he was 8 weeks old

Trupanion reviews and processes claims within two weeks. Any time I have had a question, I have been able to speak to a human being who is actually knows the answers to my questions.

Trupanion reviews and processes claims within two weeks. Any time I have had a question, I have been able to speak to a human being who is actually knows the answers to my questions.

I put in a claim 16 days ago and it has said processing for the last 14 days...not to sure what the hold up is....first claim and it was just for a regular check up by the vet. There customer service hours are not very accommodating for the people who work during the day. So we will see how much longer we have to wait for such a simple claim.

My claim was processed within 1 week and received my claim in less than 2 weeks. The process was very easy.

My claim was processed within 1 week and received my claim in less than 2 weeks. The process was very easy.