Healthy paws Customer service
There are no words to describe how well I was treated when my dog suffered a severe spinal injury a few weeks ago The customer service at Healthy Paws was beyond compare They went above and beyond to be helpful and compassionate I cannot thank them enough
- INSURER:
Healthy Paws
- VETERINARIAN:
PASE Philadelphia and Blue Pearl Levittown Pa
- POSTED: 03/14/2024
- BY: Laurie
- BREED: Rottweiler
- AGE OF PET: 7 - 10
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Ridiculous
We've been with fetch for 6 years since our dog came home. The rates have quadrupled over.6 years. The rates have nothing to do with our use. This year they went up 500$ despite no claims in 2 years. We started off paying about 65$/month and with the recent increase it is now 245$. You are 100% better off just making yourself a saving account. We've paid this company more than. 10000$ with about a 400$ use once. So ridiculous. The customer service is terrible and unable to provide any assistance.
- INSURER:
Fetch Canada
- POSTED: 03/14/2024
- BY: Jenn
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: 4 - 6
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pet insurance review
Very easy to make claims and super efficient to process my claim. Recommend to all pet owners
- INSURER:
Pets Plus Us
- POSTED: 03/14/2024
- BY: Jenny
- BREED: Pug
- AGE OF PET: 7 - 10
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Love my dog insurance
Pets Best is an awesome pet insurance company. I've never had pet insurance before, so I read reviews and shopped around. I just had a feeling with this company and so I went with them and I am happy I did.
- INSURER:
Pets Best
- VETERINARIAN:
Bountiful Animal Hospital
- POSTED: 03/14/2024
- BY: Robyn
- BREED: Cane Corso
- AGE OF PET: 0 - 3
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Worst service/ product
I've had Fetch Pet Insurance for over a year and there has been an issue with literally every step of the process I've experienced with them. The app does not upload my documents so I constantly have to contact support, the customer support is a maddening chatbot, and when I had to make a claim the insurance provider incorrectly read the vet report and I had to dispute it several times for them to correct it. It takes me hours to do any simple task from updating information to understanding my policy. Not worth it. I'm going to switch.
- INSURER:
Fetch Canada
- POSTED: 03/14/2024
- BY: Meaghan
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 0 - 3
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Quick response time
ASPCA pet insurance turnaround time has bee quick and easy to navigate.
- INSURER:
ASPCA
- VETERINARIAN:
Bulger Veterinary Hospital
- POSTED: 03/14/2024
- BY: Cheryl
- BREED: American Shorthair
- AGE OF PET: 7 - 10
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Wonderful insurance for your furry family member!
Healthy Paws is a solid choice for an insurance plan for your treasured friend. The app interface on the website is extremely easy to use, claim documents are reviewed quickly, and they are clear and supportive with their communication. I am pleasantly surprised by the caliber of service that I have received from Healthy Paws for Biscuit. We will be continuing our membership!
- INSURER:
Healthy Paws
- VETERINARIAN:
Chino Hills Animal Hospital and Pet Resort
- POSTED: 03/13/2024
- BY: Zachary
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: 4 - 6
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new customer
I have a new puppy and a new customer. I have only filed one claim but so far no complaints. App is user friendly and their communication is good and timely.
- INSURER:
MetLife
- POSTED: 03/13/2024
- BY: Lynne
- BREED: Yorkie Poo
- AGE OF PET: 0 - 3
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Great and Kind Service
My dog experienced a health emergency. Within three days of submitting a claim for the vet services, Healthy Paws had approved the claim and sent the direct deposit to my bank account (that I had previously set up in their portal). Great service! A couple days later, they continued to impress me by sending an email inquiring about my dog's health. I was somewhat surprised by this kind email and very happy to report that my dog had recovered. So happy we chose Healthy Paws from the many pet insurance companies available.
- INSURER:
Healthy Paws
- POSTED: 03/13/2024
- BY: Sharon
- BREED: Rat Terrier
- AGE OF PET: 4 - 6
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Pet Insurance
We have been very pleased with all aspects of our pet insurance with MetLife. We have 2 cocker spaniels. 10 months and 4 years. MetLife is a great company to work with, that first puppy year is very expensive and everything has been covered. Great customer service and very easy to file claims and get reimbursement. We were with another company that doesn’t even compare with MetLife. I recommend Metlife to everyone.
- INSURER:
MetLife
- POSTED: 03/13/2024
- BY: Pansy
- BREED: American Cocker Spaniel
- AGE OF PET: 0 - 3
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