Find and read reviews with confidence

Perfect!

I've always had a quick response from Trupanion.

Customer service excellent, ease of submitting claim online computer friendly , Claim response outstanding

I have no idea what my husband and I would of done if we didn’t have this pet insurance. Our pup has had non stop stomach issues among a few other things. Having this insurance makes it affordable to be able to provide our pet with the best care and make it so that we don’t have to worry about if we need to take him into the vet. I highly recommend this pet insurance to anyone who is thinking about getting a dog.

Nationwide has always been there for us. They have as always paid promptly and provided top notch service to Chloe for almost ten years. The vet recently found a mass on Chloe when x-raying her for another issue. Bad news most likely. I called nationwide to ask how to claim the upcoming CT scan. She was so kind and helpful. She was also sure to point out it's not always bad news! She was just what I needed at that moment.

My Lucy came down with bacterial and viral ear infections and a bacterial infection on her skin. The vet missed the infections in her ears for months and was too busy on a day she was there for daycare. The vet referred me to a specialist, Dermatologist. I am thankful the vet sent me on but I was a bit concerned about the expense for her. The Dermatologist caught both infections and her skin issue. I need Lucy more than you can imagine. The expense of the Specialist was way over my budget, so thankful to have Nationwide to help me cover a great portion of the expense. The only downside is processing a claim. It is a lot of steps and the direct deposit is cumbersome. I missed the final link on a prior claim to deposit it into my account. The deposit was not processed after I accepted it. It was quite the hassle to get it fixed. Besides that, I would not not have insurance to cover her. Thank you Nationwide. Jennifer Bergman

Questions are answered clearly and promptly. Large expenses are paid without question.

Extremely helpful and knowledgeable when I called in. Prompt service.

I have 3 Havanese. I got all 3 Trupanion as soon as we got them. So far only our 11 year old has needed to collect for her Cushings Disease. So far, so good..

I've had some claims and they reimbursed easily after a few weeks. I've had coverage for 2 cats going back 9 years now. Each year there was a slight increase to premium but this past year they are raising my premiums from $55/month for 2 cats (ages 6 and 10) to $73/month. That's a huge increase and I didn't even file any claims last year. I imagine it might be because the one cat is 10 now and it's infeasible to cancel and start insurance with another company for a cat over 10 (some don't cover them at all). I like the peace of mind if something major happened but paying this increased premium really makes me rethink this company.