Find and read reviews with confidence

The ASPCA team provided quality and excellent service to my family’s pet insurance needs! Each team member who assisted me, ensured that my pet claim process was accurate, clear and without unnecessary delay or disruption. Special Thanks to Ashley (Supervisor), Sandee, Summer, Skyler and Loretta!! I appreciate ALL that each of you contribute to our insurance needs!!

Always prompt and consistent with the claims and pays directly to my vet.

Whenever the subject of vet bills comes up, I always recommend they get Trupanion coverage

It was a GREAT company to work with and I always tell my friends who have pets, this is the pet insurance company to have!!

I love Healthy Paws pet insurance! I have used pet insurance for my fur babies my entire adult life and I have previously been with other companies which I wasn't happy with. Between expensive prices, low levels of coverage and complicated claim submission procedures, I shopped around. After seeing all of the great reviews and this company having the highest ratings, I switched to them back in 2015 and I haven't ever looked back. The monthly premium is very reasonable and the coverage level is fantastic! Placing a claim in their app couldn't be any easier. Just log in to the claims portal, snap a picture of the invoice right from the app, and press submit. It literally takes 30 seconds. I always have my claim submitted before I walk out of the vet's office. I get instant feedback via email that they received it. I get contacted if further documentation is needed, and I get another email once the claim is completed. The turnaround time is very short. The app is user-friendly and streamlined. I remember when I was in London, England, a friend of mine saw the little puppy icon for the app on my phone and told me she was jealous her pet insurance company didn't have an app =) Finally, the customer service reps have always been friendly, knowledgeable, and often go the extra effort to make sure every question is answered and every request is properly addressed. I cannot say enough good things about this outstanding company!

I am very pleased and grateful for the customer service, professional courteous, and eagerness in providing the best assistance possible from the ASPCA Staff; Ms Ashley, Ms Sandee, Ms Summer, Ms Skylar, and Ms Loretta! This brilliant Staff of Representives/Associates was nothing short of Excellent, in helping my family with our pet health insurance claim. I am greatly appreciative of their loyalty and mission focus to ASPCA customers and their pet needs. Thank you, Thank you, Thank you to Ashley and her TEAM!!🥰

Response was quick and answered my question/concern immediately. I didn't have to go back and forth!

Excellent customer service Processed claim in a timely manner

I recommend trupanion to eveyone. It is the best investment i have ever made. Courteous prompt service unmatched by anyone else i deal with.

Answered all my questions in a most professional manner.