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I have a 12 year old Bichon, Katie Rose, and on Sunday morning, October 5th, 2014, we were awakened by her kicking the bed post. She was having a seizure, she had never had one before, none of my dogs have ever had seizures. We took her to the emergency clinic, they kept her overnight and she had two more gran mall seizures. The next morning, we took her to AVS which is a specialty clinic, we saw the neurologist and after an MRI, they diagnosed her with a brain tumor, and only gave her weeks to months. I took out Trupanion in 2010, never dreaming we would need it, and sure enough, we did need it. The bills were mounting up for those few days, over two thousand dollars. I submitted the claims and within ten days, I had the reimbursement checks. We were amazed that the claims were paid so promptly, and the people at Trupanion were so caring and interested in how Katie was coming along. I cannot say enough about Trupanion being truthful, honest, compassionate and interested in my pet. Definitely recommend them!

We have used this twice. Although the monthly premium is a bit high the 90% reimbursement is much better than other insurance we have used. The only offset on the score is the higher deductible vs. the payment.

We have used this twice. Although the monthly premium is a bit high the 90% reimbursement is much better than other insurance we have used. The only offset on the score is the higher deductible vs. the payment.

I debated on getting pet insurance when I first got my dog, but it was the smartest, best decision I've ever made. You just never know when something is going to happen. With my puppy, it turned out he had a genetic disorder called luxating patella which he needed major surgery on both back legs. Healthy Paws was so quick to send the claim check! I was so worried because the vet said that a lot of insurance companies will find ways out of covering this surgery, and I was so relieved when it was so easy!! Healthy Paws is the way to go!! I can't express how amazing this insurance is. This very week I just had the most horrible week, because my puppy got sick and the doctors could not figure out what was wrong. He had x-rays, surgery, biopsies, ER visits, an insane amount of meds and the only peace of mind I had the whole time was knowing that I had Healthy Paws, and they are covering 90% of all his x-rays, surgery, meds, and various procedures. For a week straight my dog was not eating, not getting better and no one knew why...I can't imagine what a massive train wreck I would've been without Healthy Paws. One of the best decisions I made and will continue to make for his entire life! Worth it, so very very worth it!

Our Lab became very ill, and we made the decision to have surgery. Pets Best paid the maximum claim of $5,000 towards our hospital bill. We could not have had the surgery for our dog without the insurance.

We are so happy we chose Pets Best for our new puppy's long term care. It is so easy to file claims and they are paid quickly. Thank you so much!!!

Trupanion has been great so far for my 7 month old puppy. They were very fast with the claims and provided detailed reports on what was approved and what wasn't. It was also very nice that they have direct deposit. :)

Trupanion has been great so far for my 7 month old puppy. They were very fast with the claims and provided detailed reports on what was approved and what wasn't. It was also very nice that they have direct deposit. :)

About 1 year ago we purchased a chocolate Lab puppy we named Kady. About 4 months after bringing her home we found that she was limping...limping was more pronounced after exercise. After reviewing the X rays the vet believed that the limping was the result of normal growing pains that would pass in time. Well time passed but the limping didn't. We eventually saw a veternairy orthopedist who took additional X-rays and diagnosed Kady as having Elbow dyslpasia in both of her front elbows and severe arthritis. Between the X rays and surgery (completed 2 weeks ago) Kady's bills were over $5000. I have become a bit of a cynic over the last number of years especially of the insurance industry.... so I was anticipating difficulties with coverage, limits, condition etc.....to my surprise Healthy Paws promptly issued checks for the amount we were entitiled to according to her policy. They have also been kind enough to check in with us regarding her condition. I am amazed and impressed by the way they do business and their concern for our pets. I cannot say enough good things about them and how they treated us and Kady. We have hope that Kady will finally get to be the puppy and adult dog she could not be previously due to her condition. Thank You Healty Paws!

I did my search on the pet insurance business and I choose Pets Best because they have an excellent attitude and wonderful people whom work for them