Well worth it!
I have insurance for both my 12 year old and 7 year old dogs. I love that routine preventative wellness checks are covered along with illness and injuries. When my older guy had an attack of vestibular syndrome almost all of his day and a half stay was covered.
I also like the fact that that the customer service reps will often to call to see if you understand the EOB that is sent. Very helpful.
Any loving owner will does their damnedest to ensure the pet's wellbeing and having this sort of insurance takes away some of the financial burden.
- INSURER:
ASPCA
- POSTED: 07/31/2015
- BY: Anna
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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Trupanion
Very professionally handled. Kept me updated throughout the claim process.
- INSURER:
Trupanion
- POSTED: 07/31/2015
- BY: Larry
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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Trupanion
Very professionally handled. Kept me updated throughout the claim process.
- INSURER:
Trupanion Canada
- POSTED: 07/31/2015
- BY: Larry
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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This insurance is the best way to go
Since I got this insurance I can sleep at night with no worries about my dog getting sick and what am I going to do, Thanks Embrace.
- INSURER:
Embrace
- POSTED: 07/31/2015
- BY: Leroy
- BREED: Boxer
- AGE OF PET: 7 - 10
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Excellent in every way
I was impressed by each step of the process in submitting a claim. I was notified my claim had been received and quickly updated as it was reviewed. A check was issued within 10 days of the medical incident - my own family doctor should be so prompt!
- INSURER:
Trupanion
- POSTED: 07/29/2015
- BY: Ellen
- BREED: English Cocker Spaniel
- AGE OF PET: 7 - 10
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Excellent in every way
I was impressed by each step of the process in submitting a claim. I was notified my claim had been received and quickly updated as it was reviewed. A check was issued within 10 days of the medical incident - my own family doctor should be so prompt!
- INSURER:
Trupanion Canada
- POSTED: 07/29/2015
- BY: Ellen
- BREED: English Cocker Spaniel
- AGE OF PET: 7 - 10
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Great insurance except for the premiums
Unfortunately, I will need to cancel this year due to another huge premium increase (from $66 to $98/month!), but I will say that they have been awesome and have paid almost 3K this year on my elderly hyperthyroid cat. Never had a claim denied and the money was in my account within a week or so. I took the policy off most of my cats last year due to another huge increase and I am cancelling it completely this year - but if you feel the price quoted is acceptable, they do pay claims without a hassle and I can recommend it on that basis.
- INSURER:
Pets Best
- POSTED: 07/29/2015
- BY: Heather
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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Pets Best is untrustowrthy
This is an update to a review I published several weeks ago. I hope that it appears as prominently on this Web site as so many of the positive reviews do.
I've just completed an appeal with Pets Best on a claim that was denied the first time around. The first appeal itself has now been declined. What's exceptionally frustrating about the experience with Pets Best is that I'm not an uneducated consumer. I knew exactly what my policy bought, and what it didn't, and how my deductibles worked.
At the beginning of this year, my dog had arthritis treatment, for which Pets Best reimbursed me about $1,000. This was satisfactory and within the terms of the policy.
A couple of months later, I learned my dog needed two cruciate ligament surgeries, one on each knee -- one for a fully ruptured ligament, the other for a partial tear. I called Pets Best twice in April, prior to the surgeries, and twice was told the surgeries were "separate incidents with a cap of $2,500 reimbursement each."
Thus, I approached these two surgeries (they would eventually total $18,000) knowing I should only expect back a maximum of $5,000, and not more. Good enough, and I'd have to live with it--in fact, Pets Best didn't always provide any support for cruciate ligament injuries, because they are so common in large dogs such as labradors, but in the last couple of years they advertise that they have made their policies more attractive by offering that "$2,500" per incident coverage for the specific injury.
The first surgery came with an initial bill for $7,500, and Pets Best reimbursed me for $2,500. That was exactly what I'd been told to expect. After the second surgery, though, they only reimbursed $1,500, claiming that I'd already "dipped into the cap by $1,000 earlier in the year with the arthritis treatment."
Huh?
As noted, my dog was treated for arthritis earlier in the year, but the arthritis was unrelated to his ligament surgery. In some cases, arthritis can be related to damage in cruciate ligaments - this just wasn't one of those cases, as my vet attested, in writing.
A Pets Best "Customer rep" named Jesse Park said that it would help my appeal to provide a letter from my vet stating that my lab was being treated for "arthritis as a fully separate condition from the two ligament issues," and that the "arthritis is not connected in any way causally to Griffin's cruciate ligament injuries."Also that my dog's "arthritis treatment was delayed due to the cruciat
- INSURER:
Pets Best
- POSTED: 07/28/2015
- BY: Robert
- BREED: Labrador Retriever
- AGE OF PET: Over 11 years
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ASPCA helped in an emergency
While I wish their coverage was more comprehensive for wellness/ preventative care, it was great in an emergency situation. Our dog was vomiting with bloody diarrhea for about a day and 1/2 and just not herself. We noticed it getting progressively worse and that she refused to eat and wasn't really moving much. She was admitted to the vet hospital for about a week due to potential pancreatic issue. Our bill was around $8,000 after everything and ASPCA covered a large portion of it, making it much easier for us to get the care that she needed.
- INSURER:
ASPCA
- POSTED: 07/28/2015
- BY: Jess
- BREED: Jack Russell Terrier
- AGE OF PET: 7 - 10
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claim was handled well
claim was submitted and handled in a quick manner
- INSURER:
Trupanion Canada
- POSTED: 07/28/2015
- BY: sammie
- BREED: Rat Terrier
- AGE OF PET: Over 11 years
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No