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Embrace provides very quick service and wonderful detailed updates on your claims. It is very refreshing to not have to make phone calls to find out what is going on.

My 5 y/o spayed lab is the sweetest, clumsiest dog. When I noticed her abnormal dew claw my vet took her immediately. After the surgery and recovery she had her annual wellness. She has also been on Trifexis since Comfortis and Advantage upgraded. No problems. I never expected to get reimbursement for her wellness. I knew the surgery would be covered. What a pleasant surprise to have 2 checks arrive. Our hot water heater went belly-up and the checks covered everything. I just wish human insurance was this good. Full disclosure, immediate returns, consistent and frequent communication whether or not there are any glitches. What a great group of people. Thank you again Embrace team.

We have been using Embrace for many years but never had the opportunity to realize how great this company is until the past couple of months. Our dog Pirouette is nine years old and has always been pretty healthy. During the last checkup, our vet discovered that she has some kidney problems. After tests and ultra sound, she was diagnosed with glomerulonephritis. She is now treated to hopefully resolve this issue ASAP. There was no doubt in our mind that we were going to do whatever was necessary to find out her problem regardless of the price but it is wonderful to see that during this process Embrace reimbursed us 80% of those bills. The process was easy and the reimbursement happened quickly.

Service so far has been excellent for my dog with chronic allergies. Hopefully,the monthly premium continues to be reasonable. This is the only reason I am not giving it a 10 rating yet.

Service so far has been excellent for my dog with chronic allergies. Hopefully,the monthly premium continues to be reasonable. This is the only reason I am not giving it a 10 rating yet.

Embrace responds quickly to my claims. I have never waited very long to find out if I will receive a refund for part of my pet's medical bills.

Within a six week time frame my dog Emma was diagnosed with an autoimmune disease that affects her toenails and then had to have a mast cell tumor removed. I submitted two claims online which was very easy to do. The first claim included Emma's complete records since she has been insured by Healthy Paws for 3 1/2 years and these were the first claims. Within a week the claim was processed. I expected longer since it was the first claim. The next claim was a day or two after surgery and received reimbursement checks a week later. I have worked in the health insurance industry for many years and know prompt and correct claims processing makes a company. Healthy Paws could give lessons to our health insurance companies. I researched several pet insurance companies and chose Healthy Paws as I thought it fit my needs the best and now I know I made the right decision.

They have great coverage and their customer service is amazing. Their team is in contact with you every step of the way from the time you submit the claim till it's complete.My 11month old puppy had to undergo surgery for blockage in his intestines due to an accident and then again within a week due him herniating it. They stayed in contact with me during the whole process and the turnaround for my coverage was great. They were so compassionate and truley cared about my puppy. Even after the claim was processed and complete...they followed up with me check on him to see how he was feeling. If you are looking for a good pet insurance company to protect your fur-babies..I would defiantly recommend Healthy Paws Pet Insurance. Kudos to them for outstanding customer service!!

I cannot say enough positive things about Embrace Insurance. Easy to sign up, easy to submit a claim and speedy reimbursement. What more could you possibly want in pet insurance.

Our eleven months beagle suddenly started vomiting blood. We took him to the vet and it was recognized by pancreatitis. The cost of examinations and treatment was over $1000, and the vomiting repeated a few times in the next weeks, which were again costly. We are happy that we had Healthy Paws Pet Insurance, which covered 90% of expenses and helped us deal with the problem effectively. Healthy Paws has great staff and the claim process is very fast and convenient.