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I was always a little leary about pet insurance, thinking nothing would actually be covered. With my first claim filed, I received payment according to the policy I purchased. I was elated! My 6 month old puppy was showing symptoms of an intestinal blockage, it turned out to be colitis. Pets Best covered the majority of my bill. I understood the explanation as to what was covered and what wasn't. I'm very happy with the claim experience I had and the prompt payment. I will definitely recommend Pets Best!

One of my dogs was recently diagnosed with hemangiosarcoma, a very serious and terminal cancer. Embrace has been there with us from the start, and helped to make our treatment choices easier, allowing us to have as much quality time with him as possible. We have had a couple other claims in past years with them, and they have always been helpful and easy to work with, processing claims quickly. I am happy to recommend their services.

I've been an Embrace policy holder for several years and have been fortunate to have not needed them for most of that time. However, recently my Golden had some medical issues and I needed their help. My request was met with professionalism, (mixed with compassion!), efficiency, and reasonableness in terms of reimbursements. Thank you for being there when I needed you.

Love your company. Very stress free.

Love your company. Very stress free.

The Representative that I talked with was very friendly and helpful. Trupanion has been great to converse with and in handling our claims for our dogs. Thank you!!!

The Representative that I talked with was very friendly and helpful. Trupanion has been great to converse with and in handling our claims for our dogs. Thank you!!!

This Spring my kitty Scarlett went to the "Rainbow Bridge" . I was heartbroken. when I had to make the call to Pets Best I was so touched by the level of concern and compassion that I received from the customer service staff. Each time I had to contact Pets Best for information I felt that everyone I talked to had the same respect for my situation . I will tell you that 6 months prior my father passed, and I did not get the same level of service. I took out my first policy about 16 years ago for my first rescue kitty, and then again with Scarlett. I will do so when we invite another heartbeat into our home. The small amount of premium on a policy provides such a relief to know that should anything happen, money will not drive a difficult decision. I do not understand why more pet owners do not use this product. Thank you to all for your heartfelt comments and service.

So very happy I was able to get my girl the medical attention she needed without the additional stress on the pocketbook. HIGHLY recommended!!

Very impressed with the customer service, and timely payment of claims.