I called in to tell Trupanion how very thankful I was for their services.
I called in to tell Trupanion how very thankful I was for their services. About 3 1/2 yrs ago, one of my cats began having pancreatitis flares. We were able to manage them as they appeared however about this time she went into a flare that took us over a month to get her out of. She was only off treatment for a couple of weeks and another flare appeared - worse and it took longer for her to recover. Late fall last year, it was apparent that in order to stablize and manage this disease, she needed regular treatments. I would not have been able to do this without Trupanion - and she would not be beside me now purring. I tell everyone that they need Trupanion. I am so thankful - my 2 cats are the only family I have. Without insurance, the decision would have been very different.
- INSURER:
Trupanion
- POSTED: 07/29/2021
- BY:
- BREED: Snowshoe
- AGE OF PET: Over 11 years
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Every time I call they answer my questions.
Every time I call, they answer my questions. Feel better I have insurance for Milo.
- INSURER:
Trupanion
- POSTED: 07/28/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Honestly the staff have been really good with answering questions and everything has been pretty easy to handle.
Honestly the staff have been really good with answering questions and everything has been pretty easy to handle. The only thing I wish would be easier is not having to do reimbursement, but only pay the difference on a bill like health insurance for humans. I think this is something that a vet hospital has to do however, and understand if Trupanion cannot fix this. I also wish specialty visits (after a referral or other) was covered as it’s part of treatment. We need a consultation from a specialist we got referred to and it’s not even remotely covered but luckily the treatment is. I also absolutely love the deductible coverage as I didn’t expect it to be a lifetime illness coverage and not yearly. It will allow us to treat our pups hip dysplasia without worry about affordability.
- INSURER:
Trupanion
- POSTED: 07/27/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Easy/Fast Claims Process
The online claim process is very easy to complete. Reviews of the claim took place quickly with notifications regarding the claim happening at every step. Eligible funds from my claim were deposited within two days of filing the claim. (And the claim was even filed on a Saturday 7/17! Had the funds pending as a deposit in my account on Monday, 7/19). Great service! Great automated processes for claims!
- INSURER:
Trupanion
- POSTED: 07/26/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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It was very easy.
It was very easy. So glad we had the insurance.
- INSURER:
Trupanion
- POSTED: 07/26/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Customer Service Extraordinaire
The lady helping me register was very kind and even more helpful! She answered all the questions I had and was very excited to welcome my puppy to the program. Had it not been for her, I may not have signed up as I was on the fence of doing it. Her knowledge of the product really sealed the deal for me!
- INSURER:
Trupanion
- POSTED: 07/24/2021
- BY:
- BREED: Sheepadoodle
- AGE OF PET: 7 - 10
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I used Trupanion with a previous dog & y'all were wonderful in helping with veterinary expenses.
I used Trupanion with a previous dog, & y'all were wonderful in helping with veterinary expenses.
- INSURER:
Trupanion
- POSTED: 07/23/2021
- BY:
- BREED: Pomeranian
- AGE OF PET: Over 11 years
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Excellent customer service & straight forward answers to my questions.
Excellent customer service & straight forward answers to my questions.
- INSURER:
Trupanion
- POSTED: 07/23/2021
- BY:
- BREED: English Bulldog
- AGE OF PET: 7 - 10
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Customer service is amazing
Customer service is amazing
- INSURER:
Trupanion
- POSTED: 07/23/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Have just joined and have not used it yet no info to recommend
Have just joined and have not used it yet no info to recommend
- INSURER:
Trupanion
- POSTED: 07/23/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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