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I had a wonderful experience using HealthyPaws, it is really easy to submit a claim and I received my reimbursement quickly. I did miss a piece of information to have my claim processed buy HealthyPaws proactively reached out to my Vet and got all the information they needed. Highly recommend!!

Always friendly, compassionate, understanding people when I call, and helped me with my billing issue. Won't use any other pet insurance company ever!

Recommended our breeder. Bethany was very helpful and knowledgeable.

Trupanion has been a lifesaver for us. Bella needed two knee surgery's this year and if not for the insurance it would have made things very hard for us. I recommend Trupanion to everyone I can.

I have submitted 3 claims in the last 3 months, got 1 covered as I expexted, got hosed on 2nd, and had to contest the 3rd to get covered. Not impressed.

They are very informative

I've had pets and livestock for 40 years. After I lost my beloved companion to cancer this past January and going through 8 mos of chemo with him, I knew I was going to look opt for pet insurance for any pets I adopted in the future. When we adopted Lulu, our COVID baby, I thoroughly researched multiple insurance companies. I chose Healthy Paws because of their customer rating and price. I couldn't be happier. After the initial set-up with the vet, I can submit claims from my phone in 2 mins. They respond within 24hr, sometimes within the hour. And I'm reimbursed by direct deposit within 3-5 days. If only human insurance worked as well.

I spent the last week trying to get through to them to discuss my policy and claim. Time spent on the phone on hold not speaking to a live human over that last week equals 4 hours 20 minutes!!!! Today alone was 2 hours 15 minutes and two calls since they cut off the first call! They never called my vet to verify their fax number and when they did not receive the documentation instead of calling they just denied my claim! I have pet insurance on my other two dogs with a different company and I have NEVER had any problems like this with that company! Should have just moved them all to the other insurance company!

Our dog went through a bad case of gastritis. She was at the vet for an X-ray and then we had to go the the ER for more treatment and an overnight stay for 2 nights. She had numerous tests done and had to take many medications. Pet insurance brought our bill down significantly! Super easy to file claims as well. And Healthy Paws followed up with me a few days later to see how my dog was doing. Overall a great experience!

Healthy Paws made the process of our dog's need to get TPLO surgery so much less stressful knowing that financially we were covered - pre and post-op care too. Our beloved furbaby got the best possible care and Healthy Paws gave us that peace of mind to focus on being able to give him that best care without any hesitation due to financial strain. They were so helpful, responsive, and really cared about our pup's full recovery.