You try to throw everything possible into non-covered expenses.
You try to throw everything possible into non-covered expenses. I get that you will not cover office visits as the vets need to assess what is going on...it may be nothing. However, when a dog is rushed to the hospital for a surgical procedure things change. Additionally, the Emergency Exam fee on my onvoice was $102. You found a way to throw in an additional $485. You should be ashamed to call yourselves an insurance company.
- INSURER:
Trupanion
- POSTED: 08/12/2020
- BY: Craig
- BREED: Portuguese Water
- AGE OF PET: Over 11 years
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We've never used the insurance but any questions I had were answered quickly.
We've never used the insurance but any questions I had were answered quickly. Also, our little rescue ran away 2 months after got her and thanks to the Trupanion tag, we found her right away.
- INSURER:
Trupanion
- POSTED: 08/12/2020
- BY: Lucille
- BREED:
- AGE OF PET: 0 - 3
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Great first time experience
I have a 4 month old pug puppy that had an unknown allergic reaction and had to spend the night in the emergency room. Healthy Paws processed my claim the same week that I submitted it and I received payment towards my bill the following week. Excellent customer service both during and after the visit. I wish I didn't need to use them so quickly but I am glad they were there when I needed them.
- INSURER:
Healthy Paws
- POSTED: 08/11/2020
- BY: David
- BREED: Pug
- AGE OF PET: 0 - 3
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customer service is amazing
customer service is amazing
- INSURER:
Trupanion
- POSTED: 08/11/2020
- BY:
- BREED:
- AGE OF PET: 0 - 3
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I have had Trupanion for over a decade.
I have had Trupanion for over a decade. Thanks to them, I have never NOR WILL ever have to make decisions about the health of my boys based on finances. You cannot put a price on that peace of mind.
- INSURER:
Trupanion
- POSTED: 08/10/2020
- BY: Robert
- BREED: Olde English Bulldog
- AGE OF PET: 7 - 10
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penske
They were very friendly and seemed honest. However, I thought I was supposed to get some sort of hard copy policy. That could change my rating greatly.
- INSURER:
Trupanion
- POSTED: 08/08/2020
- BY: Gary
- BREED: Bengal
- AGE OF PET: 7 - 10
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Speedy reply
Very quick to reply after I submitted my claim.
- INSURER:
Trupanion
- POSTED: 08/08/2020
- BY: Delia
- BREED:
- AGE OF PET: 7 - 10
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