5
out of 5
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5
out of 5
2
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5
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5
out of 5
Always the best customer service!
Always the best customer service! I challenge anyone to tell me they had their insurance issue solved within a 4 minute phone call, but this is what trupanion delivers!
- INSURER: Trupanion
- POSTED: 08/13/2020
- BY: Saffron
- BREED: Dachshund
- AGE OF PET: Over 11 years
2
out of 5
You try to throw everything possible into non-covered expenses.
You try to throw everything possible into non-covered expenses. I get that you will not cover office visits as the vets need to assess what is going on...it may be nothing. However, when a dog is rushed to the hospital for a surgical procedure things change. Additionally, the Emergency Exam fee on my onvoice was $102. You found a way to throw in an additional $485. You should be ashamed to call yourselves an insurance company.
- INSURER: Trupanion
- POSTED: 08/12/2020
- BY: Craig
- BREED: Portuguese Water
- AGE OF PET: Over 11 years
5
out of 5
We've never used the insurance but any questions I had were answered quickly.
We've never used the insurance but any questions I had were answered quickly. Also, our little rescue ran away 2 months after got her and thanks to the Trupanion tag, we found her right away.
- INSURER: Trupanion
- POSTED: 08/12/2020
- BY: Lucille
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Great first time experience
I have a 4 month old pug puppy that had an unknown allergic reaction and had to spend the night in the emergency room. Healthy Paws processed my claim the same week that I submitted it and I received payment towards my bill the following week. Excellent customer service both during and after the visit. I wish I didn't need to use them so quickly but I am glad they were there when I needed them.
- INSURER: Healthy Paws
- POSTED: 08/11/2020
- BY: David
- BREED: Pug
- AGE OF PET: 0 - 3
5
out of 5
5
out of 5