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Brownie's been my best friend for almost nine years. We've shared countless tail wags, muddy paw prints, and a whole lot of love. I always knew I needed the best insurance to protect her health, so I picked Healthy Paws – and let me tell you, it's been the smartest decision ever. For eight years, things were easy. Brownie was as healthy as a pup can be, just needing routine checkups and shots. Healthy Paws was there in the background, like a silent superhero ready to leap if trouble ever showed up. But nine months ago, everything changed. Brownie got hit with bone cancer. My heart broke, but I knew we had to fight. That's when Healthy Paws became more than just an insurance company – they became our partners in this battle. Filing the first claim was a breeze. No endless paperwork, no hoops to jump through, just quick and understanding support. Every single claim – all $30,000+ for radiation, chemo, surgery, even her heartbreaking amputation – was approved and in my bank account within 10 days! It was like a financial superhero delivering a truckload of cash, letting me focus on what mattered most – getting Brownie better. But it wasn't just about the money. The Healthy Paws team was amazing. They called to check on Brownie, offered words of encouragement, and treated her like their own furry family. Their compassion was a lifesaver during those dark days. Recently, Brownie's had another setback – congestive heart failure, likely from the chemo. And guess what? Healthy Paws is right there again, ready to fight alongside us. My experience with Healthy Paws has been incredible. They've gone above and beyond, making them way better than any other insurance company I've ever dealt with, for pets or people. They're not just a policy, they're a promise of support, a safety net when the world throws you a curveball. If you have a furry friend you adore, don't think twice. Get Healthy Paws Pet Insurance. It's not just insurance, it's peace of mind. It's knowing that no matter what life throws your pup's way, they won't face it alone. Thank you, Healthy Paws, for being Brownie's miracle. You gave me the strength to fight, the hope to keep believing, and the unwavering support to never give up. You're not just an insurance company, you're heroes with furry-friend hearts. A forever Healthy Paws customer and Brownie's biggest cheerleader.

I submitted a claim for the first time through the app system, it was super easy and fast. the staff was in contact with me right away and they processed the claim at record speed. i am super pleased and now plan to up my coverage. highly recommend.

Our 4.5 year old lab had a surgical operation for a torn ACL. We submitted a claim with Healthy Paws the same evening. In the morning we got a response that the claim was approved and 80% (per our coverage) reimbursement check is on the way. Can’t ask for a better service when you go through a difficult time. Best experience ever!

It is stressful enough when your pup is sick, but ASPCA takes the concern out of submitting claims by the very user friendly website. They also reply with the final review and decision on your claim quickly. They are always fair which takes the financial stress out of the process as well.

Submitting a claim with MetLife is simple, easy and the response you get is fast. My claim was submitted and approved within seven days with no issues. I'm extremely happy my company offers pet insurance as part of our benefits package and choose MetLife as the provider.

I have had golden retrievers since 1985. I never pursued getting insurance because in general they were usually pretty healthy until their later years. But for my latest goldens I decided to try it out while my they were still young and I went with Healthy Paws. One of my girls has had multiple flareups of pancreatitis and having this insurance to help out with that has been great! The claim procedures at Healthy Paws really couldn’t be easier; just scan a copy of your vet invoice and medical records and click submit. And, one last thing: it means a lot to me when they send me a personal email asking how my dog is doing!

I got my insurance last year when I got my puppy thinking it was going to be looking out for her and have her set up for anything that was to come our way. First time making a claim I was denied (okay cool) but I was given a "see benefits" instead a reason? You can't give me a short reason? I file a claim and it takes months, with only a single email here and there saying "sorry for the inconvenience" you can't communicate what's taking so long? High volume/high claimes/the weather etc something other than sorry? I've made 4 different claims and I have yet to see a check that was made out to me. There is zero incentive for being a member. You just pay 65 bucks for the "best" insurance and it's a complete waste of my money,time and efforts. Good luck trying to speak to a human you'll be on the phone forever and thet will just tell you to "see your benefits" than have it explained to you. Look I get it I can see my benefits but I would like it explained further by someone who is knowledgeable in the insurance industry but I just have to figure it out on my own.

As a pet parent, nothing is more terrifying than facing a medical emergency with your beloved companion. This was my reality when Thunder, my 11-month-old Golden Retriever, needed urgent medical attention. During this harrowing time, Pet Plus Us stood as a beacon of hope and support. Surgery Assistance: The most significant challenge was Thunder's surgery, which cost $7,727.36. In this overwhelming situation, Pet Plus Us provided a substantial coverage of $6,954.62. This financial support was not just a relief; it was a lifesaver. X-Ray Coverage: For an X-ray that cost $228.90, Pet Plus Us covered $206.01. Every penny covered in such times is a burden lifted. Handling Previous Conditions: They had previously assisted with a skin condition, efficiently handling the costs post a $100 deductible. Their consistent support is commendable. The financial aspect, though crucial, pales in comparison to the emotional support they provided. On December 1st, as I was racing against time to get Thunder to the hospital, I called Pet Plus Us minutes before closing. A representative stayed on the line with me until all financial discussions with the hospital’s care coordinator were settled. This gesture of staying beyond working hours to assist a worried pet owner exemplifies their exceptional customer service. My gratitude towards Pet Plus Us is immense. Their coverage goes beyond transactions; it's about compassion and understanding the bond we share with our pets. They have not only provided financial support but have also given me peace of mind, ensuring that I can focus on what matters most - Thunder’s health and well-being. To any pet owner seeking a dependable and empathetic insurance partner, I wholeheartedly recommend Pet Plus Us. They are not just an insurance company; they are a partner in your pet's health journey.

On New Year's Day, my 2/12 year old chiweenie woke up, unable to use his hind legs. It turned out he herniated a disc and needed emergency spinal surgery. Three days after the surgery I submitted my invoice and within a week, they had reimbursed me at 80%, which allowed me to pay the credit card off immediately and made it so I don't have to cancel my upcoming wedding in order to pay for the surgery. I highly recommend Healthy Paws for anyone looking to insure their pet. Their claims and reimbursement process are seamless, easy, and stress free, which was incredible, considering the stress I was experiencing at home with my recovering dog.

Our dog Hamilton had blockages due to bladder stones. He was referred to a specialist by his regular vet, who was able to clear the stone in his urethra and then perform an arthroscopic cystotomy to remove the stones from his bladder. The surgery was much less invasive and our pup healed faster than with a regular cystotomy and is doing better now. Pet's Best processed my claim very quickly and in accordance with my policy. It is so good knowing that I don't need to make difficult decisions about my dog's health based solely on financial considerations, and helps relieve the stress and gives us one less thing to worry about. Thank You Pet's Best! I do recommend this insurance to others, especially new pet owners who might not know about the benefits of a pet insurance policy.