Buyer beware!
Buyer beware! After paying Spot Pet Insurance for years, when our pet had to go to the emergency clinic, they refused to pay our claim even though we had 2 different veterinarians stating plainly (diagnosis and letters from the vets) that our dog had eaten something, then vomited, then aspirated some of the vomit, which caused aspiration pneumonia. They have steadfastly tried to get out of paying our claim despite what the vets said was an accident, insisting that they don't cover illnesses. They are trying to use a loophole to get out of paying the claim. Both vets clearly stated that pneumonia was SECONDARY to the accident and we have accident insurance. They are insisting the primary diagnosis was an illness, not an accident as the veterinarians diagnosed. This has cost us 4k and a whole lot of headaches going back and forth with Spot. Look elsewhere.
- INSURER:
Spot Canada
- POSTED: 09/26/2022
- BY: AnneMarie
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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Buyer beware!
Buyer beware! After paying Spot Pet Insurance for years, when our pet had to go to the emergency clinic, they refused to pay our claim even though we had 2 different veterinarians stating plainly (diagnosis and letters from the vets) that our dog had eaten something, then vomited, then aspirated some of the vomit, which caused aspiration pneumonia. They have steadfastly tried to get out of paying our claim despite what the vets said was an accident, insisting that they don't cover illnesses. They are trying to use a loophole to get out of paying the claim. Both vets clearly stated that pneumonia was SECONDARY to the accident and we have accident insurance. They are insisting the primary diagnosis was an illness, not an accident as the veterinarians diagnosed. This has cost us 4k and a whole lot of headaches going back and forth with Spot. Look elsewhere.
- INSURER:
Spot
- POSTED: 09/26/2022
- BY: AnneMarie
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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Amazing
I adopted my pup Marvin earlier this year and immediately looked into Pet insurance because I am a college student. after researching different insurance plans, Spot seemed like the best option. I am so glad i signed up with spot when I did because Marvin ended up not being able to keep any food which led to many expensive vet visits. Spot was very helpful and timely with my claims.
- INSURER:
Spot
- POSTED: 09/26/2022
- BY: Maggie
- BREED: German Shepherd Mix
- AGE OF PET: 0 - 3
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Amazing
I adopted my pup Marvin earlier this year and immediately looked into Pet insurance because I am a college student. after researching different insurance plans, Spot seemed like the best option. I am so glad i signed up with spot when I did because Marvin ended up not being able to keep any food which led to many expensive vet visits. Spot was very helpful and timely with my claims.
- INSURER:
Spot Canada
- POSTED: 09/26/2022
- BY: Maggie
- BREED: German Shepherd Mix
- AGE OF PET: 0 - 3
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A great insurance option for your pets
I recently changed jobs and was able to get a discount for having an ASPCA insurance policy, so I changed to it from Trupanion. My wife and I have insurance on all of our pets (2 dogs and 2 cats), and we have tried all of the main providers including Trupanion, Nationwide, and ASPCA. Recently our youngest, Luna, was having severe pain in the stomach and we had to go to the emergency vet multiple times within the same week. On the second trip, they decided to perform a biopsy on her GI tract and she stayed in the hospital for 3 days. The total cost was right around $8k total, of which ASPCA covered our yearly max of $5k. We received this payment in less than a week after the surgery, which is a great turnaround time. We had no issues with the claim or any questions that we had, which was awesome. I highly recommend ASPCA for your pet insurance; the only one which would be a higher recommendation would be Trupanion with a vet who supports their pay now option (basically, they pay your insurance claim to the vet directly while you are still there with no delays). Luna is doing fine now, and while I hope that I will not need to use the insurance, I'm happy with the fact that it's a smooth process if I do need it.
- INSURER:
ASPCA
- POSTED: 09/26/2022
- BY: Shaun
- BREED: Terrier Mix
- AGE OF PET: 7 - 10
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I recommend Trupanion 100%.
Always great to deal with. No hassles. Easy process.
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Customer service has always been excellent whenever I have called and claim payment has been processed quickly.
Customer service has always been excellent whenever I have called and claim payment has been processed quickly.
- INSURER:
Trupanion
- POSTED: 09/26/2022
- BY: William
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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From blind to playful
Your company is the best I will always have you insure my fur babies. Buddy has gone from a blind tired old fur all to a bouncy happy camper since he can see because of your help Ty
- INSURER:
Trupanion
- POSTED: 09/26/2022
- BY: Leslie
- BREED:
- AGE OF PET: 0 - 3
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Iâve always received excellent service no matter what I have needed help with!
Iâve always received excellent service no matter what I have needed help with!!!
- INSURER:
Trupanion
- POSTED: 09/26/2022
- BY: Pamela
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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