The WORST PET INSURANCE
I rarely write reviews, but if I can save even one person from making the mistake of buying Trupanion pet nsurance, then this was important for me to do.
Submitting claims is pretty easy, but that is literally THE ONLY POSITIVE thing about this insurance company. Buying Trupanion was a major mistake that we now can't get out of unless we cancel it and have no pet insurance. If we leave and go with another company, the next company wont pay for anything our dog was treated for before, and unfortunately one of the emergencies turned out to be an issue that our dog could potentially have a problem with down the road......so we stuck!
Trupanion will find every reason imaginable to not pay for your claim, and even when they do approve the claim, they pay such a small amount that it's absolutely ridiculous.
TRUST ME the consumer withbfirst hand knowledge, ....NOT the pet insurance company who just wants to make money off of you. They have found a way to pay about 1/16 of every emergency vet bill we have ever submitted.
SAVE YOUR MONEY and instead of paying $60-100 a month to a rip off insurance company like Trupanion, put that money into a separate savings account for pet emergencies.
I am telling you that Trupanion has to be one of the absolute worst pet insurance companies out there, yet they claim how much they care about your pet.
If you must get pet insurance for peace of mind, please go with a different company. I GUARANTEE you will regret if you choose Trupanion.
In a recent $413 emergency bill, they paid us $8. Why bother paying us anything. In prior emergency bills they also found all kinds of loopholes and excuses not to pay. IF OUR DOG GETS HIS EYE SCRATCHED ACCIDENTALLY AND HAS AN EXTREMELY PAINFUL CORNEAL ULCER THAT WILL MAKE HIM LOSE HIS EYE IF NOT TREATED.....A GOOD INSURANCE COMPANY SHOULD BE PAYING THAT BILL MINUS THE DEDUCTIBLE. Our last emergency bill was no different. They paid such a tiny amount and we have friends who have had the same experience
Please do not make the same mistake we did.
- INSURER:
Trupanion
- POSTED: 05/13/2023
- BY: Amy
- BREED: Pekingese
- AGE OF PET: 0 - 3
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Claims processed quickly!
The claims are processed very quickly. I was a little disappointed that not one of my claims was paid. I know some things are not covered, but I was told that I was fully covered from day one of policy, no waiting period, through my vet's office. I don't understand how everything can be pre-existing. She is only 6 months old. Please enlighten me. Thanks
- INSURER:
Trupanion
- POSTED: 05/10/2023
- BY: Paulette
- BREED:
- AGE OF PET: 0 - 3
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Very Timely Service
MetLife has provide us with very prompt and timely service. Ease of working with them is wonderful.
- INSURER:
MetLife
- VETERINARIAN:
MDVeterinary Surgical Services
- POSTED: 05/09/2023
- BY: Dean
- BREED: Mixed Breed Large (Over 75lb)
- AGE OF PET: 4 - 6
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Nancy C.
The ease and time it took to register was great.
- INSURER:
Trupanion
- POSTED: 05/04/2023
- BY: Nancy
- BREED: French Bulldog
- AGE OF PET: 0 - 3
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excellent company
This company is true to its' word. After my deductible, they have paid 90% of my young dog's oncology and vet bills. I would never have been able to afford this treatment. They answer all calls promptly and with a satisfying answer. Claims process is easy and reimbursement is quick! I HIGHLY recommend them
- INSURER:
Pets Best
- POSTED: 04/30/2023
- BY: Sharon
- BREED: Pitbull
- AGE OF PET: 0 - 3
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I love Trupanion
Quick reply and reimbursement.
- INSURER:
Trupanion
- POSTED: 04/30/2023
- BY: Iris
- BREED:
- AGE OF PET: 0 - 3
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Everything about Trupanion has been awesome
Everything about Trupanion has been awesome
- INSURER:
Trupanion
- POSTED: 04/28/2023
- BY: Janice
- BREED: Siberian Husky
- AGE OF PET: 7 - 10
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New customer
The description of your services were very thorough. When I had questions, the rep. that I spoke with was very knowledgeable and helpful and assisted me with my concerns right away!
- INSURER:
Trupanion
- POSTED: 04/28/2023
- BY: Dwayne
- BREED: Dachshund - Standard Smooth Haired
- AGE OF PET: 0 - 3
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Transparent Customer Care
I was able to ask as many questions as needed to assist me in making an informed decision.
- INSURER:
Trupanion
- POSTED: 04/11/2023
- BY: Tammy
- BREED: Aussiedoodle
- AGE OF PET: 0 - 3
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1 comments
POSTED: | BY: Cindi Teague
I have experienced frustration at times with the filing. Getting the correct documents from the physician required to process the claim has been difficult.