5
out of 5
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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.
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5
out of 5
5
out of 5
5
out of 5
2
out of 5
Poor Customer Service
Trying to get reimbursed for a claim. They sent 6 emails saying only they need additional information. They contacted my vet multiple times, even though I told them they do not communicate with insurance companies. It took me a month to discover they needed a glucose read. Why they couldn't say that in one of the many emails, we could have resolved this long ago. They put the policyholder through the ringer. I would not recommend.
- INSURER: Spot
- POSTED: 12/14/2020
- BY: Deanna
- BREED: Mixed Breed Toy (up to 10 Lbs)
- AGE OF PET: 0 - 3
2
out of 5
Poor Customer Service
Trying to get reimbursed for a claim. They sent 6 emails saying only they need additional information. They contacted my vet multiple times, even though I told them they do not communicate with insurance companies. It took me a month to discover they needed a glucose read. Why they couldn't say that in one of the many emails, we could have resolved this long ago. They put the policyholder through the ringer. I would not recommend.
- INSURER: Spot Canada
- POSTED: 12/14/2020
- BY: Deanna
- BREED: Mixed Breed Toy (up to 10 Lbs)
- AGE OF PET: 0 - 3
5
out of 5
5
out of 5
5
out of 5
So far, so good
We’ve never had pet insurance until we got our Danes last year. So far, I’m happy with our experience. My first claim took a while to be process, and it took me a long time to get through on the phone, but my second claim was process within a week and deposited within 2 days.
- INSURER: Embrace
- POSTED: 10/06/2020
- BY: Kelly
- BREED: Great Dane
- AGE OF PET: 7 - 10
5
out of 5