always knowledgeable always helpful.
always knowledgeable, always helpful.
- INSURER:
Trupanion
- POSTED: 04/14/2023
- BY: Louise
- BREED: Miniature Poodle
- AGE OF PET: Over 11 years
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HIGHLY RECOMMEND!!
Recommended by my veterinarian plus a few other dog owners. I went on to recommend Trupanion to my daughter yesterday for the new puppy in their family!
- INSURER:
Trupanion
- POSTED: 04/01/2023
- BY: Jacqueline
- BREED: Cavapoo
- AGE OF PET: 0 - 3
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Healthy Paws Alleviated Significant Financial Stress for my Family
My pug, who had always been incredibly healthy, simply jumped off of our couch (something he had always done!) and immediately lost feeling in his back legs. We had to rush him to the hospital for immediate care and hospitalization. An MRI showed a herniated disc and significant spinal trauma. The hospital kept him for a period of days as he was going to need medication, rest and rehabilitation (and maybe eventual surgery). With the vet, we came up with a care plan in order to bring him home. But the first day we brought him home - he had a bad reaction to medication and had to be hospitalized again. All in all, he was hospitalized for almost a week. We were devastated and very stressed, to say the least. In the background, knowing we had Healthy Paws made all the difference. The claims process was so smooth and simple, and the reimbursement was in my account so quickly. Not having to fight on the financial end of things made our lives easier when all we wanted to do was focus on our fur baby. I am grateful that we have pet insurance with Healthy Paws, 10000%!!!
- INSURER:
Healthy Paws
- POSTED: 03/22/2023
- BY: Stacey
- BREED: Pug
- AGE OF PET: 7 - 10
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Fantastic!
Although we have had Trupanion pet insurance for several years, fortunately we have never needed it. When our little pup got sick, we were amazed how quick and accommodating Trupanion was in processing our benefits.
Thank you so much,
Terry and Kathy Sturgeon
- INSURER:
Trupanion
- POSTED: 03/18/2023
- BY: Terry/Kathleen
- BREED:
- AGE OF PET: 0 - 3
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MetLife Pet Insurance Is The Best
I adopted my pup Nila from Companion Pet Rescue (CPR) when she was 3 months old, she soon will be 8 years. CPR provided one month of pet insurance with MetLife Pet, which I’ve continued her entire life. She has a short, single coat and has suffered allergies and skin issues since she was a puppy. I’ve counted on MetLife Pet to help with the expense of her treatments, and they’ve been there for me with their easy and quick online claim submission process. Nila recently found a baseball in the basement and thought it would be a good idea to rip off and consume the leather cover. After visits to two different emergency veterinary hospitals she’s fine, no surgery needed thank goodness. But those ER visits came at a very high price. Two days after I submitted the claim, MetLife Pet notified me that my claim was approved and payment on the way via direct deposit to my bank account.
I couldn’t give Nila the care she needs if I didn’t have MetLife Pet insurance and I’m so grateful for the kindness, understanding and excellence of their customer service and claim staff. I’m a loyal MetLife Pet customer for life.
- INSURER:
MetLife
- POSTED: 03/15/2023
- BY: PJ
- BREED: Pit Bull - American Terrier
- AGE OF PET: 7 - 10
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great plan as explained by rep
thoroughly explained plans
- INSURER:
Trupanion
- POSTED: 03/11/2023
- BY: Rosemarie
- BREED: Shihpoo
- AGE OF PET: 0 - 3
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The Best Company Ever!!
If I could give Trupanion 100 stars, I would. Five is not nearly enough. My Rex was diagnosed with Lymphoma back in November. I called Trupanion and a live person answered the phone. The customer service was impeccable. Everyone I have spoken to Trupanion cannot be trained to have those customer service skills. They are truly a gift, and Trupanion hires the best individuals. Everything was explained to me, and nothing was difficult at all. My veterinarian treats my dog...he goes for chemotherapy once a week....then faxes a claim to Trupanion. Within a couple of minutes I get a text from Trupanion that the claim has been received. Minutes later I get another text letting me know it was approved. At that point I call my veterinarian and pay my 10%. Trupanion covers 90% after my $500 deductible. I wish claims for humans were paid that quickly. Everyone with a dog or a cat should have Trupanion. I would have had to take out a loan to care for my dog throughout his journey with Lymphoma. By the way, he is doing extremely well, and I am grateful for a wonderful veterinarian and also to Trupanion, that I was allowed to just focus on my dog's health and not the financials. Thank you a million times over and God Bless!!
- INSURER:
Trupanion
- POSTED: 03/10/2023
- BY: Lia
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: 7 - 10
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