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Smooth and fair process.

Excellent connection with customer

Quick and easy. Having the claim paid at checkout is amazing! It took 10 seconds!

Don’t choose this company, they will do everything they can and possible to deny your claim!!! Our 2 yr old cat got cancer and after much email and calling back and forth to figure out why the claim was taking so long they just wanted confirmation that we didn’t have our cat during a certain time period and he didn’t go to the vet during that time not that It affect our pet insurance. Then they now are saying a scar from a scratch he had gotten when he was 7 months old is a preexisting conditioning for cancer (lymphoma at that)

Although we disagreed with the decision we felt that the appeal decision was fair and that we received a prompt response. My confidence in the program has not changed.

I got pet insurance for my 2 black labs when I adopted them 7 years ago at age 3 and 4 after going through cancer treatment and surgery for my previous dog that was outrageously expensive. For 6 years I didn't really use it, but in the last year, they have both had medical issues and currently one of them is undergoing surgery and cancer treatment. The claims process is really easy. Claims are reviewed and approved in a timely basis. Their customer service people are friendly and responsive whether in an online chat or on the phone. They are very clear about what they will or will not cover. My only regret is that they don't cover preventive things like vaccines, heartworm and flea/tick preventive medications. But otherwise, I have been very happy and won't get another dog without having insurance.

Always timely and prompt responses to my questions and swift refund of qualified expenses.

So far happy with them. Trying to square away claims from august still but sounds as if the doctor was to blame and not Trupanion. Still I’m Hoping Tory can get this straightened out. Tory was very nice and helpful

I want to give a HUGE POSITIVE review of HealthyPaws. I have owned multiple pets in my lifetime and this is the first time I have purchased Pet Insurance. I honestly did not think I would need it because I’ve never had issues with my other pets. However, our GoldenDoodle is just over a year old and has come done with some disease that is causing persistent coughing. She has seen the vet numerous times and been through countless testing. She even went to an internal medicine specialist. All covered. What is important though is that with the enormous cost of just one vet visit, this insurance almost pays for itself. My dog has had almost over $4K worth of care and I have only paid a few hundred dollars. The app is great for submitting claims and are usually processed within a few days. I would HIGHLY recommend HealthyPaws for anyone that has a pet.

I want to give a HUGE POSITIVE review of HealthyPaws. I have owned multiple pets in my lifetime and this is the first time I have purchased Pet Insurance. I honestly did not think I would need it because I’ve never had issues with my other pets. However, our GoldenDoodle is just over a year old and has come done with some disease that is causing persistent coughing. She has seen the vet numerous times and been through countless testing. She even went to an internal medicine specialist. All covered. What is important though is that with the enormous cost of just one vet visit, this insurance almost pays for itself. My dog has had almost over $4K worth of care and I have only paid a few hundred dollars. The app is great for submitting claims and are usually processed within a few days. I would HIGHLY recommend HealthyPaws for anyone that has a pet.