5
out of 5
Verified
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5
out of 5
Verified
Great emergency care for my pet!
I was so worried when my cat began displaying odd symptoms at home that he could have a brain tumor. I got a referral from my pDVM to the neurologist, and I was worried about being able to afford it all. I submitted a pre approval to Trupanion to see if it would be covered and received an answer quickly. They proceeded to cover the majority of the costs, making it so I wouldn’t have to miss meals just to make ends meet. I also appreciated the reps I spoke to, they were very kind and helpful with me at every turn.
- INSURER: Trupanion
- POSTED: 08/03/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Verified
5
out of 5
Verified
5
out of 5
Verified
5
out of 5
Verified
5
out of 5
Verified
I called in to tell Trupanion how very thankful I was for their services.
I called in to tell Trupanion how very thankful I was for their services. About 3 1/2 yrs ago, one of my cats began having pancreatitis flares. We were able to manage them as they appeared however about this time she went into a flare that took us over a month to get her out of. She was only off treatment for a couple of weeks and another flare appeared - worse and it took longer for her to recover. Late fall last year, it was apparent that in order to stablize and manage this disease, she needed regular treatments. I would not have been able to do this without Trupanion - and she would not be beside me now purring. I tell everyone that they need Trupanion. I am so thankful - my 2 cats are the only family I have. Without insurance, the decision would have been very different.
- INSURER: Trupanion
- POSTED: 07/29/2021
- BY:
- BREED: Snowshoe
- AGE OF PET: Over 11 years
5
out of 5
Verified
5
out of 5
Verified
Honestly the staff have been really good with answering questions and everything has been pretty easy to handle.
Honestly the staff have been really good with answering questions and everything has been pretty easy to handle. The only thing I wish would be easier is not having to do reimbursement, but only pay the difference on a bill like health insurance for humans. I think this is something that a vet hospital has to do however, and understand if Trupanion cannot fix this. I also wish specialty visits (after a referral or other) was covered as it’s part of treatment. We need a consultation from a specialist we got referred to and it’s not even remotely covered but luckily the treatment is. I also absolutely love the deductible coverage as I didn’t expect it to be a lifetime illness coverage and not yearly. It will allow us to treat our pups hip dysplasia without worry about affordability.
- INSURER: Trupanion
- POSTED: 07/27/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
Easy/Fast Claims Process
The online claim process is very easy to complete. Reviews of the claim took place quickly with notifications regarding the claim happening at every step. Eligible funds from my claim were deposited within two days of filing the claim. (And the claim was even filed on a Saturday 7/17! Had the funds pending as a deposit in my account on Monday, 7/19). Great service! Great automated processes for claims!
- INSURER: Trupanion
- POSTED: 07/26/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10