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The most down-to-earth and friendly people you could ever hope to deal with. There is no haggling to get your claim paid out. If it is anything other than routine preventative care they will cover it without giving you any headache. Great people all around.

Great value, excellent customer service & fantastic every time I submit a claim on line. Now have direct deposit into my account. Could not be easier to have an insurance policy for expenses related to wellness care as well as illness, surgery or injuries.

Not transparent pet insurance company, very misleading, you think they will cover up to $30 for each vaccination, but they will not, when you realized they don't cover anything is too late to cancel, and you will be stuck with it, or they will take your down payment. They know what they are doing and they will not take care of you as a costumer. Stay away

Embrace has come through with perfect coverage for our family of pets for many years now especially as our girl dogs have entered their senior years. They have a truly dedicated staff that offer wonderful service and have shown that they personally care about the health and well being of our dogs.

Recently, our girl had the terribly unfortunate diagnosis of squamous cell carcinoma, which brought on a few very expensive vet bills, including one for toe amputation. Embrace was absolutely exceptional- answered my many questions AND covered our bills. Luna is now living cancer-free.... Knowing we had Embrace on board helped make that possible. THANK YOU!!!!!

My dog recently had a bout of hemorrhagic gastritis. He was vomiting what looked like just blood over and over. I rushed him to the ER and he had to spend the night. His $1100 plus Bill only cost me $250 and I had the peace of mind knowing he could get the card he needed

I will say, with the association with VitusVet, this was the easiest claim ever. Well done, team!

I’m a TPA, but I had to respond bc Kayla was wonderful to talk with regarding a parvo puppy in my territory ( a friend’s puppy) that sadly passed away .

My very small precious 5 lb. Bella gets into everything, to her everything is a toy that belongs in her mouth. This is more serious with little dogs than it is for large dogs. When something goes wrong I can't wait it out to see if she'll get better, it's sometimes a matter of life and death and with Nationwide Pet Insurance it allows me to make sure my precious girl gets the care she needs in an emergency right away. It gives me a security I wouldn't have without insurance.

I must admit that I was skeptical about pet insurance in general, but checked out a few plans for our new pup after friends & family warned us about unexpected bills. Our vet recommended Embrace, and were already set up for electronic claims submittal for their clients (HUGE convenience). Easy application, and the online calculator really helps YOU pick annual coverage & deductible to fit your needs & budget, PLUS wellness plan for the “regular stuff”. After choosing a plan for us, we went for our first test last week, a normal wellness visit. I left on Wed. with a receipt. The vet clinic submitted my claim electronically, and faxed a form regarding orthopedic clearance... and I received a coverage check from Embrace today (Monday). Wow, this process couldn’t be easier. And the online account info for Explanation Of Benefits is absolutely clear as a bell. Decreasing deductible for limited claims, examination fees covered... I know I’m impressed...