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They are efficient. They are honest. They are easy to contact by phone and online. Filling out a claim is simple and they pay quickly. I can’t ask for anything more than that!!

Submitted claim via web. Claim was processed quickly and efficiently. The insurance is worth not having to worry about pet care. Love it.

While I am still on the fence about having pet insurance, I have carried this for 5 years. My dog is getting older now and I know if anything happens I will need help in paying for it. So this is really more insurance for his later years but unfortunately you have to buy it while they're young before they have any conditions arise that would be considered preconditions. Question you have to ask yourself is could you put a certain amount away every month to help pay for your pets needs? If you can then you may not need insurance. 50 way the cost per month of the insurance compared to what you might spend it may be less but it can also be more. And that's the thing about insurance. You are paying for those just-in-case moments. In this case oh, it has helped me to a degree. I purchased the insurance after my dog has been diagnosed with his allergies issues so unfortunately, none of that is covered. But everything else that has had no problem with.

Have trusted this insurance for years to help keep my furry child healthy and safe.

Good coverage, easy to use app,and offered through my job!

My dog has been covered by Pets Best since I rescued him at 11 months old. He's now 7 and has had many health issues. Because of Pets Best I've been able to get him treatment from specialists that I would have struggled to afford without the insurance. Filing a claim is very easy and the reimbursement is usually in my checking account within days of filing. If there's ever a holdup, I've always been informed via email. I highly recommend them.

Filing claims is extremely easy online. A simple explanation plus a copy of the vet invoice and the claim was processed and paid in 4 days. Great service!!

This was the best decision I made with our new puppy 2 yrs ago. Hank has some many surgery within his first 6 months. All expenses were covered. Outstanding job! Will never not have Pet Insurance.

Easy filing thru email and they have greatly reduced their turnaround time. The last few filings have taken less than 2 weeks.

Suddenly after 12 years of great service they are putting things in underwriting and holding off payments for no reason. It’s very frustrating.I have always recommended this company to friends but right now I’m hesitant to do that.