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As soon as you saw the claim you ok'd it the same day. Very efficient.

As soon as you saw the claim you ok'd it the same day. Very efficient.

I have had nothing but positive results from Embrace. They have done everything they said they would do, and in a competent caring manner. I am beyond satisfied. I have recommended you to others who are pet owners and will continue to do so.

We rescuedj a shih Tzu 4 years ago. The puppy has been covered since the first vet appt. We have continuisly used Trupanion throughout her vet expenses. This year 9/5 we adopted a small puppy. We have added the new dog to our original policy. Love their service and quick processing.

We rescuedj a shih Tzu 4 years ago. The puppy has been covered since the first vet appt. We have continuisly used Trupanion throughout her vet expenses. This year 9/5 we adopted a small puppy. We have added the new dog to our original policy. Love their service and quick processing.

I adopted a female St. Bernard who had skin growing partially over her vagina. She went through many bouts with feminine irritations like yeast infections. The vet said we could remove the skin covering her vaagina and the infections would get better. I called Pets Best and asked if this was a covered surgery she would be getting. I was told yes. She had the surgery and then Pets Best refused to pay. I had to take my time and my vets time to appeal the decision. After about 45 days the decision was reversed and they did pay my claim. Now I don't know whether to trust what Customer Service tells me about future claims. After being a happy customer for ten years I don't know what to do about future pet insurance.

Did a lot of research before insuring my chihuahua pup with Trupanion six years ago. Worth the effort! I am a retired United Healthcare Director of Quality Management,and I have high and exacting standards when it comes to healthcare excellence for myself, my family and my companion animals. Trupanion has always met or exceeded them for Yoda. Claims processed promptly, often within hours, check cut and mailed within a couple business days. Oh, and super customer service--courteous, concerned, informed. Last visit to my vet, staff told me they were now recommending Trupanion as a first choice in pet insurance.

Did a lot of research before insuring my chihuahua pup with Trupanion six years ago. Worth the effort! I am a retired United Healthcare Director of Quality Management,and I have high and exacting standards when it comes to healthcare excellence for myself, my family and my companion animals. Trupanion has always met or exceeded them for Yoda. Claims processed promptly, often within hours, check cut and mailed within a couple business days. Oh, and super customer service--courteous, concerned, informed. Last visit to my vet, staff told me they were now recommending Trupanion as a first choice in pet insurance.

No hassle friendly, professional service. Thank you.

Trupanion processed my claims in a matter of a few days and I had a check shortly after that. They did what they said they would do!