Find and read reviews with confidence

I like your service

From start to finish. Professional caring and informative

My did had an accident and the insurance was great. I got my check with in 2 weeks of submitting. Definately takes the pressure off of very expensive unexpected vet bills.

Claims are easy to file, staff is knowledgeable and personable

Because Trupanion is AWESOME. Always caring, compassionate, professional and quick. I am thankful every day that my boy Finn has Trupanion and I highly recommend them every chance I get !

Trupanion is always efficient and timely. They have all the systems in place to make the process user friendly.

Trupanion has consistently provided me with excellent service as far as payment for any claims made. Also, Trupanion has excellent customer service, always quick, friendly and informative.

Our 6 (almost seven) year-old Boston Terrier, Finn, was diagnosed with a corneal ulcer in late August. We think he may have gotten hit in the eye while chasing after a tennis ball (his favorite activity)! Following a week of antibiotic treatment, his ulcer did not heal, and his regular vet performed a grid keratotomy. Another week or so of antibiotic treatment following this procedure and unfortunately, while his ulcer was healing in diameter, it was getting much deeper and turned into what is called a Descemetocele (a surgical emergency that requires immediate attention to save the eye). Finn was seen by an Ophthalmologist at a renowned local Specialty Veterinary Center and luckily, following an emergency conjunctival pedicle graft, his eye was saved and is now healing wonderfully. ALL of these visits and procedures were covered by Finn’s plan with Healthy Paws (aside from office visits and the remaining 10% that is not reimbursed with our 90% reimbursement plan). This was in the thousands of dollars… all because of a tennis ball! I wish we could say that this was Finn’s one and only large insurance claim with Healthy Paws, but they also covered a major tooth fracture surgery that he had a few years back. Needless to say, our investment in Health Paws has lifted an enormous financial burden off of our family. While we would obviously have Finn treated for any illness or emergency at the blink of an eye, with Healthy Paws, we know that we do not have to stress over the financial impact that might come with an emergency illness or injury. We HIGHLY recommend Healthy Paws to all of our friends and family with pets. We’ve been a happy customer of Healthy Paws for nearly 7 years and have no complaints. We hope to never need to file a claim again (for Finn or his sister, Marino) but we can be rest assured that we have Healthy Paws to rely upon should a pet emergency arise. Thank you, Healthy Paws!

Best decision we made was opting for pet insurance. When you are dealing with an emergency with your pet the last thing you need to worry about is how you will afford the cost.

responsive and fast service very time