Can't get any easier
Seriously, this is the most simple process ever. You go to the vet - pay your bill. The vet submits the form, or you could - Embrace acknowledges receipt so you know they do have it, and it gets processed right away (most of mine are within two weeks). I also have the reimbursements deposited right into my checking account. I LOVE EMBRACE!!!
- INSURER:
Embrace
- POSTED: 05/03/2018
- BY: Maureen
- BREED: Miniature Poodle
- AGE OF PET: Over 11 years
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Carlos was amazing!
Carlos was amazing! He was very empathetic and provided me with emotional support as I explained the problem with my dog. I felt like he really cared about me as a human being not just another problem he needed to handle. Please tell him how much I appreciate the time he spent with me.
- INSURER:
Trupanion
- POSTED: 04/30/2018
- BY: Janet
- BREED: Mixed Breed Dog
- AGE OF PET: 7 - 10
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Trupanion always has friendly and helpful customer service.
Trupanion always has friendly and helpful customer service.
- INSURER:
Trupanion
- POSTED: 04/28/2018
- BY: Kimberly
- BREED: Siberian Husky
- AGE OF PET: 7 - 10
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Frustrated at service
It was frustrating it took 6 months to get paid out on a claim that should of been paid out quickly. I had to challenge your companies policy and hold you true to it. Not to pleased for a premium plan.
- INSURER:
Nationwide
- POSTED: 04/25/2018
- BY: jack
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Sam was very pleasant to talk to.
Sam was very pleasant to talk to. She empathised with theissue I was having but told me I had to wait 3 days for another person to give me a decision on my veterinarians appeal since they had the weekend off. Really?Shouldnt another person be able to handle an appeal in a more timely manner?I had no choice-Sam said they had to read 9 pages of notes,whats that like 15 mins to 1/2 hour?Well I dont know the inner workings of an insurance company but did appreciate Sams willingness to help resolve the issue.Hope I get an answer today
- INSURER:
Trupanion Canada
- POSTED: 04/24/2018
- BY: Christine
- BREED: Rottweiler
- AGE OF PET: 7 - 10
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Sam was very pleasant to talk to.
Sam was very pleasant to talk to. She empathised with theissue I was having but told me I had to wait 3 days for another person to give me a decision on my veterinarians appeal since they had the weekend off. Really?Shouldnt another person be able to handle an appeal in a more timely manner?I had no choice-Sam said they had to read 9 pages of notes,whats that like 15 mins to 1/2 hour?Well I dont know the inner workings of an insurance company but did appreciate Sams willingness to help resolve the issue.Hope I get an answer today
- INSURER:
Trupanion
- POSTED: 04/24/2018
- BY: Christine
- BREED: American Pitbull Terrier
- AGE OF PET: Over 11 years
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Claims for chronic conditions get resolved favorably
Claims for chronic conditions get resolved favorably
- INSURER:
Trupanion
- POSTED: 04/22/2018
- BY: Kathy
- BREED: Mixed breed (Unknown size)
- AGE OF PET: 7 - 10
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Always a pleasure!
I have had pet insurance with Embrace for one year. I have been impressed with the rapid response to my questions and to claims submitted. I highly recommend Embrace to others! And my vet uses Embrace!
- INSURER:
Embrace
- POSTED: 04/20/2018
- BY: Karen
- BREED: Bloodhound
- AGE OF PET: 7 - 10
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Pleased
Tessa had a few health issues over the past few months . I’m very pleased with the amount that nationwide helped us out . Thank you for making it a little easier for us
- INSURER:
Nationwide
- POSTED: 04/19/2018
- BY: Lisa
- BREED: Siberian Husky
- AGE OF PET: 7 - 10
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very easy claims process and explanation of benefits is clear
very easy claims process and explanation of benefits is clear
- INSURER:
Trupanion
- POSTED: 04/18/2018
- BY: Erica
- BREED: English Mastiff
- AGE OF PET: 7 - 10
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