5
out of 5
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3
out of 5
Frustrated at service
It was frustrating it took 6 months to get paid out on a claim that should of been paid out quickly. I had to challenge your companies policy and hold you true to it. Not to pleased for a premium plan.
- INSURER: Nationwide
- POSTED: 04/25/2018
- BY: jack
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
4
out of 5
Sam was very pleasant to talk to.
Sam was very pleasant to talk to. She empathised with theissue I was having but told me I had to wait 3 days for another person to give me a decision on my veterinarians appeal since they had the weekend off. Really?Shouldnt another person be able to handle an appeal in a more timely manner?I had no choice-Sam said they had to read 9 pages of notes,whats that like 15 mins to 1/2 hour?Well I dont know the inner workings of an insurance company but did appreciate Sams willingness to help resolve the issue.Hope I get an answer today
- INSURER: Trupanion Canada
- POSTED: 04/24/2018
- BY: Christine
- BREED: Rottweiler
- AGE OF PET: 7 - 10
5
out of 5
Sam was very pleasant to talk to.
Sam was very pleasant to talk to. She empathised with theissue I was having but told me I had to wait 3 days for another person to give me a decision on my veterinarians appeal since they had the weekend off. Really?Shouldnt another person be able to handle an appeal in a more timely manner?I had no choice-Sam said they had to read 9 pages of notes,whats that like 15 mins to 1/2 hour?Well I dont know the inner workings of an insurance company but did appreciate Sams willingness to help resolve the issue.Hope I get an answer today
- INSURER: Trupanion
- POSTED: 04/24/2018
- BY: Christine
- BREED: American Pitbull Terrier
- AGE OF PET: Over 11 years
5
out of 5
5
out of 5
Always a pleasure!
I have had pet insurance with Embrace for one year. I have been impressed with the rapid response to my questions and to claims submitted. I highly recommend Embrace to others! And my vet uses Embrace!
- INSURER: Embrace
- POSTED: 04/20/2018
- BY: Karen
- BREED: Bloodhound
- AGE OF PET: 7 - 10
5
out of 5
Pleased
Tessa had a few health issues over the past few months . I’m very pleased with the amount that nationwide helped us out . Thank you for making it a little easier for us
- INSURER: Nationwide
- POSTED: 04/19/2018
- BY: Lisa
- BREED: Siberian Husky
- AGE OF PET: 7 - 10
5
out of 5
5
out of 5
Such a relief!
My dog was recently attacked by a vicious dog while on a walk. Nationwide paid the entire visit in full, and contacted me to make sure he was ok. One less thing to worry about. Thank you!
- INSURER: Nationwide
- POSTED: 04/17/2018
- BY: Alana
- BREED: Boxer
- AGE OF PET: 7 - 10
5
out of 5
A Total and Caring Insurance for our fur babies
Embrace Per Isurance does as the name implies they embrace you and your pets for the coverage needed. To apply for the coverage is easy to understand and a prompt response is received. Reimbursement is efficient and answers needed by Embrace are thoughtfully asked. Providers are supportive to help with submitting the claim forms! Thank you Embrace
- INSURER: Embrace
- POSTED: 04/17/2018
- BY: Charlotte
- BREED: Golden Retriever
- AGE OF PET: 0 - 3