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I have had nothing but excellent experiences. And refer many to Trupanion. It’s an absolutely seamless process. And customer service is superb.

I have this pet insurance on my dog since he was 8 months old and he will be 8 years old in 2 months. I never had a problem with any claim I submitted to Healthy Paws. They have a great app on my I phone that is so easy to use. They respond to the claim immediately and keeps me updated by email. The claim process is very quick and I received my check in days with a clear explanation of the covered items. I called a few times to see if see if something was covered and a real person answered on the first few rings and was clear and very polite. I suggest this insurance to anyone and I do this on a regular basis at the dog park.

It was great, vet clinic submitted the bills, and the turnaround was fast.

Quick, easy claims process and fast turnaround. Thank you!

Because I was helped on the phone but now, I need to see if the follow up info is received

I choose this score because I put in for a claim for the first time. I don't know if it will take a long time to process the actual claim. But customer service has been great otherwise with answering questions and addressing concerns.

I am new to pet insurance

Most definitely would recommend healthy paws to other pet owners. Everyone is so nice and caring about your animal. We have had them for 4 years and not one complaint about them

All of my questions were answered.

Always easy completing claims. Thanks!