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I've had Healthy Paws since my dog was a puppy. I have been nothing but overly pleased with them. When my dog needed surgery on both of his elbows I had no hesitation going forward with the procedure because I knew Healthy Paws had my back! Their customer service is world class and they could not make the claim process easier!

We purchased this insurance on a friends recommendation and are so happy we did. We got a Brittney Spaniel puppy in December. And in March he had eaten something that didn't agree with him. He was at the Vet's for 3 days while they tried to figure out what was in his stomach. Luckily he didn't need surgery but had many x-rays and fluids. Healthy Paws made it really easy to file my claims and I had my check in had 10 days later. I would definitely recommend them to anyone with a pet.

I used my insurance for the first time after having it for three years and was not sure how it would go, given I've never had pet insurance previously. My dog had surgery for removal of a cyst on her jaw bone and two teeth that were loose because of degradation of the bone. I am happy to report that not only was Trupanion efficient and fair, but they were exceptional at keeping me informed of the progress of the claim. I wish that my own health insurance company was so transparent.

I used my insurance for the first time after having it for three years and was not sure how it would go, given I've never had pet insurance previously. My dog had surgery for removal of a cyst on her jaw bone and two teeth that were loose because of degradation of the bone. I am happy to report that not only was Trupanion efficient and fair, but they were exceptional at keeping me informed of the progress of the claim. I wish that my own health insurance company was so transparent.

I have two dogs and they have Embrace Pet Insurance since 2010. Any time I have submitted a claim, Embrace is quick to notify me that it has been received and always gives me a time frame until I hear back regarding the claim. It is usually within 2 weeks .They have always been extremely fair and honest. I appreciate the communication during the review process as well as after payment has been sent. My Golden recently had an UTI and possible thyroid issues. There were numerous tests taken and so pleased to see all were covered. It is comforting to know that what they promise when you sign up is what they deliver. I absolutely would recommend them to anyone who has a pet.

At this time, I am not sure I am happy with ASCPA pet insurance. I currently have to two pets covered under ASCPA pet insurance - I chose a Level 2 plan for each of them. Between the two pets I recently submitted five claims totaling $853.55 to ASCPA. Out of the $853, I will be reimbursed $258 - approximately 30% of the total. One claim of $470 was for my 8 month old kitten who was spayed. For that particular claim, I will be reimbursed only $100 out of the total $470 claim for the spaying. I thought ASCPA [especially being ASCPA] offered a better care plan for my pets - especially thinking that I had a level 2 plan - my mistake. I am not convinced that ASCPA is a good pet insurance plan to choose. I have yet to see anything close to 90% reimbursement. BE SURE YOU UNDERSTAND THEIR THEORIES ON PRE-EXISTING CONDITIONS AND THEIR 180 day CLAIM WITH 'CURED' BEING THE SKEWED AND KEY WORD here. 30% reimbursement just does not seem adequate to me and it seems they are good at denying portions of your claim leading to them paying much less than the up to 90% as advertised. I thought this was a good and safe choice being ASCPA, but that is very questionaable. I have submitted one more claim. I will look at the percentage that I get back. If it is a low percentage again, I may have to reconsider this pet insurance plan. I also suspect that they may have lied to me. I previously submitted a claim that was denied based on a pre-exisiting condition. I thought my pet would be covered because he had not any symptomotology of allergies for 18 months, but again their interpretation of the contract and the word "cured" did not match what I understand or what I was told on the intial call regarding this insurance. Needless to say, they would not cover the claim and that was that.

I called the claim in and they had it done within two days. I could not believe how fast the process was!

I called the claim in and they had it done within two days. I could not believe how fast the process was!

We switched from VPI to Healthy Paws after discovering they had a schedule of coverage that wasn't nearly sufficient for the real costs of illness. Since then, our standard poodle has been very ill with liver disease. We were able to make all health decisions without considering costs. Healthy Paws had completed every single claim in a timely fashion - covering 90% of all costs including costly prescription medications. I have recommended several friends and would rate them #1 by far!

My boxer got into something and swelled up quickly. We had to bring her to a vet other than our normal vet because of the late hour. Embrace was wonderful about covering her visit regardless of where we brought her. The claim was processed quickly and the check was sent immediately. Wonderful customer service when you call!