Find and read reviews with confidence

My precious Bailey was having digestive problems. We took him to his doctor and they ran tests and put him on meds and special diet. I submitted a claim and within a couple of weeks the claim was processed and paid. My pets have been insured with Pet Partners for over 12 years and they have been great. Their staff is very responsive and helpful.

We have adopted three rescue dogs from the local Humane Society. My vet recommended that this time I go ahead and get pet insurance. My daughter did extensive research and we insured them up with Embrace. Our Rocky is a runner, he loves to run, and he managed to tear his cruciate ligament. The surgery is pricey but we went ahead and had it done, no issues with filing or payment of claims. I'm so glad we went ahead and signed up with Embrace, have recommended the company to multiple pet owners.

My dog has been insured with Embrace since he was 10 weeks old. He will be 5 in March. He had a broken toe the first year I was very thankful for the Embrace coverage and quick payment. He also has allergies leading to hot spots which have been covered. This insurance is great and I will never be without the coverage again.

This experience was really bad. My claim was deined at first because there was not enough medical history. Then it was denied because the services rendered were before the beginning of my coverage period, which was NOT TRUE since I received reimbursement for a claim just 4 months prior to that. Not sure if this is because it's a new business or if it's another case of insurance companies simply wanting to receive money but not send any out of they can help it. I really expected better from a company calling itself "EMBRACE". I have absolutely not felt embraced.

Thank you Embrace for being there when we need you.

Polite rep ... but to get connected to a rep is far to long - waste of time sitting on hold

My Golden Retriever was diagnosed with a fibrous cancerous tumor on one of his toes. I submitted a pre-certification for amputation of the digit and had approval within 2 days for the surgery. Surgery was performed on 1/19/16 and my refund was in my bank account in less than a week's time. Also, Embrace contacted me a couple days after surgery to follow up and see how both my Golden and I were doing. I can't say enough about how much Embrace insurance means to me. I have had them for close to 10 years for two different Golden Retrievers and they have always been the best and have always come through quickly with my refund every time I submitted a claim. It's too bad human health insurance can't be more like them.

We adopted Charlie on Christmas Day after fostering him for a week. Being 3.5 years old we didn't know his history but knew he had been in and out of the shelter a few times over his life. I thought to get pet insurance because my girlfriends pitt had just cost her $3,000 in a tummy operation to remove a small dog sized tennis ball. I narrowed it down to a few different companies but the app sold me with Healthy Paws. I literally just take a photo of the vet bill, they get ahold of the vet for more information (I had to do connect them the first time but now it seems to be all smoothed out), and they print the cheques and send them in the mail. Downsides are they don't pay the vet fee, for us was $50 the first time and $29 for follow ups. But my coverage is 90 percent, with a $200 annual deductible and I only pay $31 a month. I'm lucky I got this because shortly after the 15 day waiting period Charlie started throwing up 3x a day. Turns out he ate a toy and what do you know, $4,000 later... Thankfully we get 90% back and we couldn't have afforded that without Healthy Paws!

My little (11.2 lb) doggy fell off the back of the couch landing on a marble window sill and then down onto the tile floor. I went to move the couch and there she was behind me smiling and looking up at me. The following evening I had her in the emergency room. About 1 1/2 weeks later I was having to discuss putting her to sleep with the Vet. With medication, care, love, and prayers my "Little Puppy" is getting back to semi-normal. Trupanion was fantastic in their attentiveness, handling and phone discussions (I think I actually heard the Trupanion person crying a little also). Brandy and I are on out way back to a normal.

My little (11.2 lb) doggy fell off the back of the couch landing on a marble window sill and then down onto the tile floor. I went to move the couch and there she was behind me smiling and looking up at me. The following evening I had her in the emergency room. About 1 1/2 weeks later I was having to discuss putting her to sleep with the Vet. With medication, care, love, and prayers my "Little Puppy" is getting back to semi-normal. Trupanion was fantastic in their attentiveness, handling and phone discussions (I think I actually heard the Trupanion person crying a little also). Brandy and I are on out way back to a normal.