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We have had several claims that have all been paid promptly.Our Vet does not mind the simple form to complete. Other companies only pay what they feel is reasonable & customary Embrace pays based on the actual bill after our yearly deductible of $200 which is what we choose. I researched a lot of companies before going with Embrace we have a 9 yr & a 12 yr old and not only did Embrace offer the best coverage but was also the best price.

I'm very pleased how professionally and expeditiously my claims are handled.

We rescued Bella (rat terrier mini pin) when she was about 2 years old, every family member needs health insurance. She had tore one of her dew claws while playing just after we got her, had surgery to remove them from both legs. Since she is such an active and playful dog, there have been occasions that we have had to file a claim. All claims and reimbursements are handled quickly, with explanations and follow up. Without pet insurance, we would have been out thousands. As she gets older, it gives us peace of mind that we can make sure she is taken care of without worrying about how we are going to pay for her care. Thanks, ASPCA.

Last February, my Shepherd Mix suffered another catastrophic event. Her second ACL busted while running around with other dogs in the playground. Embrace was there , as they were the first time this happened, and responded in a professional and timely fashion to cover the TPLO. Embrace also offered me the opportunity to consult an online vet before deciding whether to proceed or not with the surgery the first time. When I contacted the Vet I assumed she would try to talk me out of this expensive procedure given her affiliation with Embrace. To my amazement, after getting my dog's profile, she recommended the opration instead of therapy as a result of her weight of 60 lbs. I've referred two dog owners to Embrace and both are quite happy with the choice. Definetly recommend them.

My first experience with Pet Insurance. Very pleasant experience so far. Easy to sign up- love the Wellness Claim option. First claim was very easy to complete and it was processed in a timely manner. Would recommend to any of my friends considering Pet Health Insurance.

First of all, thank you Healthy Paws so much for your amazingly personal and efficient service. I submitted the invoice and my Vet uploaded our puppy's records on a Monday and we had our reimbursement check on that Thursday. I have posted to all my social media, so you may be getting an uptick in business. Many are skeptical about pet insurance, and even the emergency pet hospital had not heard about good pet insurance, so I'm glad I did my research and could not recommend you highly enough.

I have only great things to say about Embrace. My dog was diagnosed with cancer in his right front leg which required an amputation. Obviously this was a traumatic event for us all but the only part of this whole ordeal which went along seamlessly was the insurance claims process. My calls were answered professionally and compassionately. Claims were submitted and I received emails about the status of each. I received numerous updates and payment was received within 2 weeks. I could not be happier with Embrace, their customer service or their product. I would HIGHLY recommend this company as they have exceeded every one of my expectations

All my interactions with Embrace have been nothing less than excellent.

My little Chihuahua was having pain and after narrowing it down to something in her mouth, but bring soo small we made the desicion to put her under general anesthesia to throughly investigate and take X-rays not knowing what it would be. We submitted a pre approval to trupanion and after finding that she needed to have many non vital teeth removed on the moment, i needed up with a huge bill tot pay. The vets office submitted the final claim, which I had already fully paid, via email and I was reembursed within 48 hours (I had already set up direct deposit on a previous claim)I am thankful for trupanion as I was able to take care of Mia right away which was my priority

My little Chihuahua was having pain and after narrowing it down to something in her mouth, but bring soo small we made the desicion to put her under general anesthesia to throughly investigate and take X-rays not knowing what it would be. We submitted a pre approval to trupanion and after finding that she needed to have many non vital teeth removed on the moment, i needed up with a huge bill tot pay. The vets office submitted the final claim, which I had already fully paid, via email and I was reembursed within 48 hours (I had already set up direct deposit on a previous claim)I am thankful for trupanion as I was able to take care of Mia right away which was my priority