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I have two American Staffordshire Terriers, the most incredible pets in the world. They play very physical. About 3 years ago Roscoe was limping one day and was diagnosed with a torn ACL in his left knee, I was terrified because of the costs that would ensue. I had purchased Trupanion Insurance for Roscoe as recommended by my Vet a year and half earlier. The operation came to approximately 4000.00. There was no way I would have been able to come up with that out of pocket and wait for reimbursement after all was said and done. All other insurance companies make you pay first then re-imburse you. Roscoe would have had to stay lame. Trupanion paid all expenses directly to the doctor except for the 10% Deductible. The Doctor informed me that the other knee would probably give out within the next year or two, well, exactly that did happen, approximately 1 year later. The experience with Trupanion was exactly the same, outstanding. They constantly reached out during and after the operations to make sure Roscoe was ok with compassion, reassurance & professional. All correspondence was done in a timely fashion. Trupanion is without a doubt the best there is, second to none. It's like an extension of Roscoe's family.

My 8 year old rescue has acquired an infection that has been resistant to the usual antibiotic treatments. We have received reimbursement for the cost less 20% ($216.43) deposited in a timely manner into our checking account for the initial treatment. We have subsequently had to retreat him with daily antibiotic injections daily for 10 days. That claim was just submitted. Based on my experience with Embrace I expect that next week 80% of that expense will be deposited in my account, as well. I'll follow up with another comment after that claim is settled.

My dog had a biopsy done and Embrace covered a good amount of the final cost. Their customer service agents are excellent. Thank you.

I have had VPI for nine years for my doggie. During those 9 years I have summited many claims and they pay some but some of the time they don't. At one point I stopped sending claims and just kept it active in case of an accident or illness. Now my pup is nine and in need of medical care and I summited a large claim of about $500, they didn't even pay a hundred of it, I am seriously considering canceling, due to his condition I can't go to another company, so now I am stuck paying for most of the medical bills.

I have had VPI for nine years for my doggie. During those 9 years I have summited many claims and they pay some but some of the time they don't. At one point I stopped sending claims and just kept it active in case of an accident or illness. Now my pup is nine and in need of medical care and I summited a large claim of about $500, they didn't even pay a hundred of it, I am seriously considering canceling, due to his condition I can't go to another company, so now I am stuck paying for most of the medical bills.

Called customer service prior to Vet appointment. Very helpful and friendly. Explained coverage and easy to complete fortm for reimbursement.

Just submitted my first claim to Healthy Paws - a fairly large bill. The claim process was easy and I had my check in less than a week, for the full amount that the policy covers. Very impressed with the service!

Embrace covered all expenses from the procedure to tge rehab!

I have to say I have been nothing but impressed by Trupanion. They are quick, responsive, answer any questions and pay claims with no hassle. I've owned 9 dogs over my years and all had insurance. Trupanion is the best insurance I've ever had. My Spinone pup has had ongoing Colitus and Trupanion has stood with us the whole time. Thank You Trupanion.

I have to say I have been nothing but impressed by Trupanion. They are quick, responsive, answer any questions and pay claims with no hassle. I've owned 9 dogs over my years and all had insurance. Trupanion is the best insurance I've ever had. My Spinone pup has had ongoing Colitus and Trupanion has stood with us the whole time. Thank You Trupanion.