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Anytime I have had to submit a claim, I found the website easy to navigate, customer service incredibly helpful and courteous and the turn around time for a claim impressive.

As a first time dog owner, I took my dog to the vet every time she has a problem. After I sent in my claim, ASPCA staff always called to double check how my dog was doing and they answered my questions professionally. I am glad to have insurance with ASPCA.

Embrace pays claims fast and is ready to review and approve all valid claims without a lot of red tape. We are delighted with this coverage and told our vet so.

Within 2 months this spring,my lab contracted a gastrointestinal problem, ear infection and kennel cough(even though he was vaccinated!!). The first two illnesses were treated by our vet but had to go on a weekend to the animal hospital for kennel cough. Both visits required blood work, xrays and meds. The unexpected costs totaled $1,000 easily. I had never filed a claim before, and one call to Embrace provided exceptional service and promptly received checks within 2 weeks! So relieved to have coverage with Embrace!!

They do not pay they look to get out of paying they are not trustworthy they look for all kinds of different terminologies to avoid paying they are the worst insurance company I have ever dealt with in the last 40 years and they has been manic not only do I feel that way but my vet Marian feels that way they are cheetahs

I love having ASPCA pet insurence for my puppy Tyson who is sadly always having a issue ... The insurence helps a lot and cover most of our emergency visits .. They don't cover mush towards wellness tho witch i pay an extra I believe 10 15 dollars a month for and they don't put much towards nutering also witch is a big bummer but comparing this insurence to others it blows them away this was the lowest monthly plan I found and believe me I shopped around it's easy to send claims in and it takes about 3 weeks for you to get your money back but they put it right back into your account and the phone servos if you have have a question or a problem they are so kind and very helpful !!!!!

Our older lab began severely limping a few weeks ago, and it turned out she tore her ACL. We knew going in to the surgery that it would be expensive, and I can't tell you how many times we've told people how fortunate we are to have Healthy Paws insurance. Every time, claims are processed extremely quickly, and there are never any surprises or gotchas. Their straight-forward approach to insurance has given us tremendous peace of mind.

Trupanion is my only experience with pet insurance. We haven't had to call on the insurance too often (partly, I think because my Vet doesn't always remember to submit claims which is ultimately my fault for not following up - I tend to make an issue of it only if my bill is significant, which I know is silly of me). In any case, the very few claims we've ever had for our two Boys have been processed quickly and in accordance with the terms of the policies as I understand them. No problems at all and certainly, nothing to complain about!

Trupanion is my only experience with pet insurance. We haven't had to call on the insurance too often (partly, I think because my Vet doesn't always remember to submit claims which is ultimately my fault for not following up - I tend to make an issue of it only if my bill is significant, which I know is silly of me). In any case, the very few claims we've ever had for our two Boys have been processed quickly and in accordance with the terms of the policies as I understand them. No problems at all and certainly, nothing to complain about!

Submitting claims is easy via an app, claims are processed quickly, and there are hardly ever surprises in terms of coverage. Our pup went through 2 knee surgeries and we were reimbursed nearly 90%. Not only that, a representative reached out to us personally to inquire about her progress. How nice is that?