Quick Claim Process
I took my dog in because she was dehydrated and not eating or drinking. I submitted the invoice on Tuesday and got an email Thursday letting me know my claim had been processed and I would be getting reimbursed. This was much faster than the first time I submitted a claim, which took nearly three weeks to process. However, Pets Best was very responsive and the customer service folks did a good job explaining why it was taking so long. The claims process is also very easy.
- INSURER:
Pets Best
- POSTED: 06/03/2016
- BY: Luna
- BREED: Skye Terrier
- AGE OF PET: 7 - 10
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Extremely satisfied customer
Our Yorkie Rufus has given us a few chances to use this insurance and each time we have been very happy. It is easy to submit a claim and to track the status of a claim right online. The claims were processed quickly and the direct deposit makes getting your money that much quicker.
- INSURER:
ASPCA
- POSTED: 06/01/2016
- BY: Ed
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
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Consistently great service!
I have had Embrace for several years and they continue to be prompt, helpful, and very easy to deal with. I'm particularly pleased that they cover alternative treatments, as my dog's Acupuncture is being covered which is quite helpful. I always get a check for reimbursement promptly, and none of the paperwork for my vets is onerous.
- INSURER:
Embrace
- POSTED: 05/28/2016
- BY: Happy
- BREED: Bernese Mountain Dog
- AGE OF PET: 7 - 10
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Satisfied customer
My westie is 7 years old. I haven't (thankfully) used the insurance much because she's been in overall good health. However, she recently developed a sinus infection and needed various tests, prednisone and antibiotic. My policy covered as stated. I had a $100 deductible and 80% of everything else was reimbursed. The website is easy to navigate making it possibe to either file a claim online or print out a claim form. Reimbursement was fairly quick
- INSURER:
ASPCA
- POSTED: 05/26/2016
- BY: Dona
- BREED: West Highland White Terrier
- AGE OF PET: 7 - 10
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Very happy with Pets Best!
Pets Best is a great insurance company.
- INSURER:
Pets Best
- POSTED: 05/21/2016
- BY: Marion
- BREED: Maltese
- AGE OF PET: 7 - 10
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Gall Bladder Surgery, quick pay-out
My doggie was having diarrhea and throwing up, so we took her to the vet who did diagnostic imaging. The vet said my dog's gall bladder was severely distended and she needed surgery immediately. We were able to get her into surgery within 4 hours. The entire ordeal was very expensive, but I'm glad I had insurance to cover a portion of it. ASPCA insurance paid out quickly, so I was able to recoop some of what I had to lay out. It was great having that peace of mind! The best part is that my doggie is 100% healthy again, and is doing fabulously well!
- INSURER:
ASPCA
- POSTED: 05/20/2016
- BY: Fianna
- BREED: Jack Russell Terrier
- AGE OF PET: Over 11 years
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Fast...but I have some quibbles
I've used 2 other insurance companies for 2 other dogs. I thought I was pretty savvy so I was surprised to discover that exam fees are not covered (even in cases of illness, from what I can tell). Nor do exam fees or wellcare count toward your deductible. Hence, you can have a fairly significant bill and get only a few dollars back. I chose Healthy Paws over other plans thinking it would be better...The reps are lovely and the service is fast but the jury is still out. I would give a qualified recommendation to others.
- INSURER:
Healthy Paws
- POSTED: 05/16/2016
- BY: Phee
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
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Great Job
Once again I had to use Embrace for the care of my dog, CHILD and again Embrace was there for us, made the whole process much easier, and filed the claim very fast.
- INSURER:
Embrace
- POSTED: 05/16/2016
- BY: David
- BREED: Cockapoo
- AGE OF PET: 7 - 10
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Great
I've submitted a claim form and got a check after two weeks. It was a pretty painless experience. Thank you very much.
- INSURER:
Embrace
- POSTED: 05/16/2016
- BY: Bono
- BREED: Goldendoodle
- AGE OF PET: 7 - 10
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A great pet insurance!
Yet another great experience with Pets Best! I brought my pet to the vet the last week of April, got reimbursed in 7 business days. What can I say? Proven and tested, Pets Best is the best insurance to cover my pet's needs, especially that she is now a senior. My nephew is getting a dog come August, and I will definitely recommend Pets Best to him.
- INSURER:
Pets Best
- POSTED: 05/11/2016
- BY: Fe
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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