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My 6 y/o healthy, spayed, playful black lab mix slowly became overweight (on a strict controlled diet), sluggish, constantly panting even without exertion, and just seemed "different". My human medical background immediately kicked in with "metabolic disease". We ran a complete chemistry panel, poop check and physical exam. All were A-Okay. Embrace issued my reimbursement less than 10 days after claim submission. Now I have a happy, thinner, crazy playful dog and my granddaughter gets her new computer for hi-school. Why can't human corporations be this caring and compassionate? Love U, Embrace Team. Sincerely, Voodoo and caregiver

For peace of mind, efficiency, and caring this is the best company around! Even though our dog is only a puppy we have had multiple claims already ranging from baby teeth not falling out to lameness and the beginning stages of hip problems. All of our claims have been reimbursed very quickly...and whenever we have called, we get friendly efficient service and the Embracer really seems to care about our little one's health. We love this company. It's worth every penny.

We have used ASPCA pet insurance for years and it has been a wonderful experience. Especially, when we had to take our pets to the emergency vet. It is such a stressful experience but we always knew we had the safety net so the financial burden would not be such a worry. We always knew our pet would receive excellent care. Our reimbursements have been fast. Recently, our Boston Terrier Spike hurt his back to the point we could not even pet him. He feels better now and we thought nothing of going to the emergency vet.

My wife and I love your organization. Your compassion, professionalism and sincerity is greatly appreciated. Your organization provides excellent customer service and great pet insurance. Thank you for all that you do.

Like others here, I have seen VPI change for the worse since it was acquired by Nationwide. I don't even bother to submit routine claims anymore... they always find some excuse not to pay them. I'm here on the site to find something else.

We have already submitted two claims the first claimed there was a minor glitch which was taken care of and one phone call. Mbrace customer service are patient professional and genuinely seem to care. Turnaround time is very good/short. I was worried The Wellness Plan would not turn out to be as good as advertised but I was wrong it is just as billed. I am confident that Embrace will be there for us when we need them from the All Too Short Journey with our dogs. I have already highly recommended and Brace to both of my daughters and two of my friends and the owner of a local doggy day care.

We have tried several other companies before coming to Embrace. We find their monthly payments to be very reasonable and our reimbursements for our costs have been quick and fair. They always explain what they paid and what wasn't paid and why. Their customer service is amazing and yes, I have used it more than once. They are quick to assist and help solve any issues that you may have. Everyone I have emailed or spoken to has been pleasant and caring and a pleasure to work with. We highly recommend Embrace and are so glad we switched to them several years ago.

Our pup Luna ate a sewing needle, and it was a disaster. We had to take her in for emergency surgery and we didnt know what to expect. It was probably on of the most stressful situations we had to deal with. The final bill was about $3k, but healthy paws was there to help us out.. They made it so easy. I sent the documents and they were reviewed within a couple days. The check was sent immediately. They even followed up to see how Luna was doing. I highly recommend Healthy Paws for their speedy and excellent customer service. They made a stressful situation much more manageable

Healthy Paws is absolutely amazing! I signed up both my Italian Greyhounds a little over a year ago. I initially debated on whether or not I should get insurance for them because both of them were healthy, but since I'm a teacher, I knew I couldn't afford large vet bills if they ever did become sick or injured. Thank God Almighty that I did! A few weeks ago, a mass was found in one of my dog's lungs. It needed to be removed and biopsied. Thank goodness she is Cancer free!! However, if she had not been, I would've had to figure out how to pay for Chemo and Radiation as well. My Shiloh is only 7 years young. :) If I had not had insurance for her, I would've been approximately $7,500 and that would not have included chemo and radiation. That was only for tests like xrays, CT scan, surgery, and a 2 day hospital stay following surgery. Having always had healthy pups, I never imagined that vet bills could be so increadibly high. Being a teacher, if I did not have Healthy Paws, I would've had to go through the heartache of knowing for a fact that I could not afford not even a quarter of that amount for her care. I would've felt guilty for the rest of my life knowing that I was not able to provide proper care for her. Thank goodness for Healthy Paws! Healthy Paws processed my claims so very quickly! I submitted them right under a minute right online. I couldn't believe how easy it was! I also received their checks in the mail very quickly as well. They truly have been with me every step of the way. They will be there every step of the way for you too. They truly mean what they say. By the way, if you email them about a question you may have, they get back to you sometimes within minutes. Really?!? Wow! They even sent me an email today asking me how my little girl was feeling after her major surgery (one of her lung lobes had to be removed,,, incision is 8 inches long... that's HUGE for a 22 lb dog). If you are debating on whether or not to get insuramce for your pups or cat or which company you should go with, do it and trust no one else but Healthy Paws. They are worth every single penny to have them by your side. Healthy Paws... you're the best!!Thank you so much for the kindness and concern you have shown both me and my Shiloh! Shiloh and Khaleesi will be Healthy Paws pups for life!

After Morgan's surgery I submitted the claim to Trupanion and within one week they took care of it. I am very pleased with their service and will continue to have Morgan covered. Thank you.