Easy claims filing, compassionate staff
The claims experience with Trupanion is so easy. Trupanion’s staff is also kind and caring. I was having account sign in issues and Dustin stayed on the phone with me until everything was sorted out. Then Dustin walked me through how to file a claim for my sick pup, making a really stressful situation so much easier. I can’t say how much I appreciate the kind and caring approach of Trupanion’s staff, no matter what time of day or night.
- INSURER:
Trupanion
- POSTED: 12/11/2020
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Good Company
It's comforting to have a Good Company like you guys!
- INSURER:
Trupanion
- POSTED: 12/10/2020
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Very helpful and informative.
Very helpful and informative. A very positive experience.
- INSURER:
Trupanion
- POSTED: 12/10/2020
- BY:
- BREED: Russian Blue
- AGE OF PET: 7 - 10
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Communicate by email more than calling.
Communicate by email more than calling. Not as personable.
- INSURER:
Trupanion
- POSTED: 12/08/2020
- BY:
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Fast service
They let you know that your claim is received. And their decision is made quickly.
- INSURER:
Trupanion
- POSTED: 12/06/2020
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Insurance has been a great investment
My consistent experience with Trupanion is that they process claims quickly, fairly and accurately. My dog has a chronic health condition and Trupanion gives me peace of mind that I can afford to give her the treatment she needs.
- INSURER:
Trupanion
- POSTED: 12/04/2020
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Very easy website.
Very easy website. Very pleasant and caring staff.
- INSURER:
Trupanion
- POSTED: 12/04/2020
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Very friendly and personable
Very friendly and personable
- INSURER:
Trupanion
- POSTED: 12/04/2020
- BY:
- BREED:
- AGE OF PET: 0 - 3
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The Trupanion representative was very professional and answered all of my questions.
The Trupanion representative was very professional and answered all of my questions. She made the change in my dog's insurance very easy.
- INSURER:
Trupanion
- POSTED: 12/04/2020
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Exceptional
The woman that received my call was exceptional. Not only was her personality upbeat and happy (which we all need right now), she handled my situation with speed and efficiency. Please research who that was so she can receive a "shout out"
- INSURER:
AKC
- POSTED: 11/28/2020
- BY: Jodi
- BREED:
- AGE OF PET: 0 - 3
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