Very Easy
The process is very simple, from filing the claim to receiving payment. The Vitus Vet app makes it a seamless process. Thank you!
- INSURER:
Nationwide
- POSTED: 08/22/2019
- BY: Jason
- BREED: Labradoodle
- AGE OF PET: 7 - 10
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Nationwide helps me provide the care necessary for our dog
I have been very pleased with Nationwide
- INSURER:
Nationwide
- POSTED: 08/21/2019
- BY: Christina
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Love Nationwide Pet
We love the insurance provided by Nationwide for our Shih Tzu. Reasonable premium and the coverage has saved us big time on some medical issues that happened recently.
- INSURER:
Nationwide
- POSTED: 08/21/2019
- BY: Tom
- BREED: Shih Tzu
- AGE OF PET: 7 - 10
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Never had any problems!
They've done a great job of taking care of all of our claims with no fuss, confusion, or problems. It's been very easy, especially with the addition of the app compatibility.
- INSURER:
Nationwide
- POSTED: 08/21/2019
- BY: Nicole
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Faster payments
I am signed up for automatic payments....recently they are coming much quicker! I believe once it was like 2 days after I submitted bills.
Thank you!
My one small complaint.......sometimes understanding what you’ve paid or not paid is not clear to me. It’s hard to sort things out sometimes. I’m sorry I can’t think of exact details right now.......
- INSURER:
Nationwide
- POSTED: 08/21/2019
- BY: Teresa
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Faster than expected
The claims process is so easy and faster than expected.
- INSURER:
Pets Best
- POSTED: 08/21/2019
- BY: Lisa
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Extremely long claim processing time
My dog got sick in March I completed the claim immediately and the request for my previous Vets records I submitted immediately I did not hear any back so I resubmitted the request for my previous Vets records 2 months later finally the claim was settled in August— I do not feel it should take 5 months to settle a claim. When asked if I wanted a check or electronic payment I chose electronic payment— however the payment came in the form of a check!
- INSURER:
Nationwide
- POSTED: 08/20/2019
- BY: Mary
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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Efficiency
Have never had issues with the company, the claims only take hours to get resolved. Happy with Nationwide pet insurance
- INSURER:
Nationwide
- POSTED: 08/20/2019
- BY: Yulied
- BREED: Australian Shepherd
- AGE OF PET: 7 - 10
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great service
Nationwide dog insurance is very easy to work with and quick with processing claims. The EOB's are very helpful as well.
- INSURER:
Nationwide
- POSTED: 08/20/2019
- BY: Pam
- BREED: Dachshund
- AGE OF PET: 7 - 10
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Excellent pet insurance and customer service
Nationwide pet insurance is an excellent company. They are very responsive when asking a question, filing a claim and the claim process is very easy!! Thank you!
- INSURER:
Nationwide
- POSTED: 08/19/2019
- BY: Cathy
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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