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I would definitely recommend your company

very happy with our almost full year of insurance for our puppy who just turned 1. Nervous about the premium renewal, hoping it doesn't go up for the 2nd year.

Embrace has been wonderful. Fast to reimburse, and when their computer mis-classified one of Aja's treatments, they were quick to correct the problem. I highly recommend Embrace!

Pets Best processed the claim quickly (received claim in fewer than 5 days), and they were very understanding and caring about my cat's treatable diagnosis. The claim paperwork was easily to follow, too.

I got pet insurance for my Bernese Mountain dog because I heard stories from other owners about how prone this breed is to injuries or to eating foreign objects and needing surgery. I never thought I’d have to use it because my dog got hit by a car. In a very stressful time, I was worried my experience with Embrace would be like my experiences with car insurance, home insurance, etc. I was glad to find it was NOTHING like my other bad experiences. The staff is kind, patient, and knowledgeable. They say claims can take 10-15 days but it only took 3 business days for them to start reviewing/accepting my claims. It doesn’t feel like they’re just trying to make money off of you, it feels like they are happy to be able to help provide healthcare for your pet. They’re able to explain to you exactly why your premium is what it is, and I really appreciate that transparency. I highly recommend pet insurance for everyone, but especially insurance through Embrace.

They have your back during your time of need!! My Doberman had a spinal injury which required surgery and an MRI totaling $5000+. I had to submit my first ever claim for my Dobie with them on Saturday Nov 3rd and received confirmation they would be taking care of the costs outside of my deductible and co-pay by Nov 7th. So technically it took 2 business days!! Ability to have direct deposit set up means I’ll have my funds available to pay everything off well before it’s due. They give you peace of mind. Highly recommend!!

Responds to claims in a timely fashion.

It was so simple to file a claim, submit documentation and payment was quick. Thank you!

Nationwide has honored what my policy said it would cover regarding my American Cocker Spaniel puppy, BJ!!🤗🐾💖🤓

It is just taking so long for the claims to be processed , I appreciate having the insurance but was shocked it took a month