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It's a challenge maneuvering through your website to find the claim form. Other than that, claims and reimbursements are good. Thank you

This outpatient routine operation was successful. Pets Best made it a little bit easier. The program/insurance is convenient and makes things a little easier to plan. The submission for reimbursement was simple, the process time was reasonable and the explanation of what was reimbursed was clear. What I call the three "C's", Clear, Concise and Complete.

One of our cats (we have four)Batman, got really sick. It turned out that his kidneys were failing him, and he was just a little over two years old. We took him to our local veterinarian, and he was admitted. I called ASPCA and they were phenomenal with walking me through the process on being reimbursed and they were concerned about him as well. They have processed all of his claims extremely fast, and they continue to call and check up on him and the rest of his brothers and sisters. We are very thankful to have all four cats and five dogs insured with ASPCA.

It’s such assurance knowing that my fur baby is covered for both wellness visits or emergency situations. She is very important to me and I knew immediately that I needed to protect her with an insurance policy just as I have coverage for myself. I take comfort in knowing I don’t have to pick and choose about caring for her, she is covered.

Love this insurance! Expensive monthly, because I have an older dog, but well worth it. Claims are honored and processed very quickly.

I filed my claim on April 28, 2019 and was reimbursed on May 01, 2019 for the full amount of my claim filed of $66. Since then it had taken well over 20 days to receive a reimbursement.

I joined in 2016 and thank goodness I did because my dog was attached that same year and I was surprised on the money I got back. I also like that I can take my dog to any hospital and get reimbursed de

Submitting claims via the mobile app is quick an easy and I am very happy with how quickly claims are settled and paid! GREAT SERVICE!!

I trust and can count on Healthy Paws if ever my dog has an illness or injury. Before choosing Healthy Paws, I researched at least 7 different national pet insurance companies, and Healthy Paws immediately stood out as the BEST! Low annual deductibles, great coverage -- even covers holistic treatments if given by a licensed vet, no annual or lifetime caps, GREAT customer service, very reasonable premiums, and much more. I joined Healthy Paws when my dog was 10 weeks old, and 6+ years later, I am even happier with my decision. I recently had an unexpected emergency with my dog, which required a diagnostic surgery to determine her illness. Because I have Healthy Paws on my side, I could focus entirely on my pet, without allowing costs to interfere with her care and needs. I am a great advocate for pet insurance, and having Healthy Paws to offset costs gives me peace of mind, knowing that great care is possible without incurring overwhelming debt. Thank you Healthy Paws!

Process was quick and covered almost all expense.