Fantastic and Caring Service
I have had pet insurance from aspcapetinsurance for my 11 year old dog since he was a puppy. Over the years he has had a few accidents but nothing as stressful as when he was recently rushed to an opthamologist and diagnosed with Glaucoma in his left eye. A procedure was performed to eleviate the pressure in the eye. I submitted the claim and was reimbursed within two weeks. A caring representative from the company called to follow up. From a highly stressful procedure to a less stressful finale.
- INSURER:
ASPCA
- POSTED: 10/24/2016
- BY: Lori
- BREED: Maltese
- AGE OF PET: Over 11 years
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Embrace The Best
Embrace Pet Insurance is wonderful. As a retired teacher, Prince's insurance gives me great peace of mind.
- INSURER:
Embrace
- POSTED: 10/19/2016
- BY: Robert
- BREED: Shetland Sheepdog
- AGE OF PET: 7 - 10
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Good Insurance
Our 5 month old puppy suffered a tibial tuberosity avulsion. Total cost was $3000 and our out of pocket expense was $800. This was the best part about having Embrace, they actually pay for claims rather than claim they are going to pay then find any and all loopholes not to pay. Submitting the documentation was easy, however, there was some miscommunication in getting the claim paid. I received a notification that Embrace reached out to the surgical facility and our routine vet's office for additional information and was under the impression this was being taken care of. I called both offices (after 10 business days) to ensure they sent the information that was requested yet both offices reported not receiving any notification from Embrace. Both offices sent the additional information and I waited 2 weeks in hopes the claim would be paid and nothing happened. I then called and asked why it was taking so long (at this time a month had passed)and within 24 hrs the claim status changed and we received our reimbursement in 2 weeks. If I did not have to call everyone multiple times to ensure someone was working on the claim, I would have given a better review.
- INSURER:
Embrace
- POSTED: 10/19/2016
- BY: Justin
- BREED: Portuguese Water Dog
- AGE OF PET: 0 - 3
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Well Worth the Money!
I am a huge fan of Healthy Paws Pet Insurance! I wish I'd known about them years ago, but am thankful that I've discovered them now. My sweet little puppy needed some emergency care recently, and I was thrilled to learn that much of it was covered by Healthy Paws! They even helped with the follow-up visits. They have a low deductible and very fair monthly fee! I've been raving about this pet insurance to all of my friends, encouraging them to sign up NOW! Thanks Healthy Paws!!!
- INSURER:
Healthy Paws
- POSTED: 10/19/2016
- BY: Melissa
- BREED: Terrier
- AGE OF PET: 7 - 10
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Easiest insurnce claim ever!
My dog Lucy's stomach twisted (bloat) and she required emergency surgery to save her life. Everything happened so fast that I didn't really have time to think about the insurance. After a few days, after everything calmed down and Lucy was recuperating I went online to see how to submit a claim. It was all so easy. I am happy to report that Lucy is fully recovered and has a new leases on life! Thank you Embrace.
- INSURER:
Embrace
- POSTED: 10/18/2016
- BY: Tracy
- BREED: Goldendoodle
- AGE OF PET: 7 - 10
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non payment
My dog had an operation last month and ASPCA wouldn't pay for anything!! They claimed that the condition was found before the beginning of this year's coverage. I have to eat about $1300 worth of treatments. I have never ever missed a payment, in fact, the monies come out of my checking account each month. I would never recommend this insurance to anyone ever.
- INSURER:
ASPCA
- POSTED: 10/18/2016
- BY: Marlene
- BREED: Australian Shepherd
- AGE OF PET: Over 11 years
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Will never be without Embrace again!!!
Our 4 year old Lab has had a terrible 1st three years.
She recently had a tumor removed that was tested as extremely cancerous. Not only has my Embrace policy covered the majority of the expense, they are now going to cover about 3 months of Chemo.
They are very fast to respond & extremely nice to deal with on the phone.
- INSURER:
Embrace
- POSTED: 10/18/2016
- BY: Bill
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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They came through in a moment of need!
I can not express how happy I am to have Healthy Paws Pet Insurance for my little girl. When a 3 yr old Dachshund goes from having fun in the sun, to not able to use her rear legs...you get concerned. After vet visits and then Referrals to a Neurologist, they determined our lil Kiara needed surgery and the prognosis was kinda bleak that she may not walk again. As such a young lil girl, we decided she needed that fighting chance to keep going on all fours, so to speak. I was stressing out in the office trying to figure out how to pay for the surgery and then file my claim when I decided to call and talk to a rep. I was told that because Kiara had been a client for many years, that they had her entire medical record on file, and we had filed claims before...they would direct pay the clinic for the surgery. Kiara is now sitting on strict bedrest/craterest healing. She can feel sensations in her rear paws and tail. We know we aren't out of the woods yet, but Healthy Paws helped us to make it so she has the chance to be out bouncing in the sunlight soon enough.
Their Rep said it best. "This is what we do, You give Kiara lots of Love, we will do the rest"
- INSURER:
Healthy Paws
- POSTED: 10/17/2016
- BY: Daniel
- BREED: Miniature Dachshund
- AGE OF PET: 7 - 10
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One less thing to worry about!
Our French Bulldog had surgery for a ruptured disk. He is 4 years old and our best buddy. I can't say enough about the ease of filing a cliam, the quick response to my phone call with a question on additional information required, and email correspondence. We had a lot to worry about, and insurance coverage with Healthy Paws made it possible to focus on what he needed. And, they covered exactly what they said they would.
- INSURER:
Healthy Paws
- POSTED: 10/14/2016
- BY: Janice
- BREED: French Bulldog
- AGE OF PET: 7 - 10
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Great experience/efficient claim service
My dog has been insured with Embrace for almost 2 years. He was diagnosed with hypothyroidism and his claims have been covered. The turnaround for payment has been about 5-10 business days. We're happy with Embrace Pet Insurance.
- INSURER:
Embrace
- POSTED: 10/14/2016
- BY: Art
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
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