In general everyone at Trupanion has been very helpful.
In general, everyone at Trupanion has been very helpful. But, frankly, I don't have any idea why I received the starting this most recent exchange of email/information. I was told you couldn't give me any reimbursement for claims because you didn't have information about my dog's treatment at Fremont Veterinary in Portland, OR, when you already had the records. One of the three pages had my name on it, and the puppies we just new, had not yet gone to their forever homes, and had not actually been named yet. I was also told Fremont Veterinary had no information about my friend in their data base. My friend, Dr. Deborah Satterfield, and I raised this litter of 3 in her home for 2 months, before I took them to my home, and both our names and both our addresses were on one of the three pages I provided originally to Trupanion. Subsequently, you paid more than one claim to me. So the whole thing seemed very confusing to me.
- INSURER:
Trupanion
- POSTED: 10/10/2022
- BY: Rita
- BREED: Saluki (Gazelle Hound)
- AGE OF PET: 0 - 3
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Because she was very helpful and friendly
Because she was very helpful and friendly
- INSURER:
Trupanion
- POSTED: 10/10/2022
- BY: Kendra
- BREED: Mixed breed
- AGE OF PET: Over 11 years
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Great pet Insurance.
Itâs easy to submit my claims online and I get an email immediately the claim was received. If any payment is due I typically receive that direct deposit into my account within the week. I would recommend Trupanion without reservation.
- INSURER:
Trupanion
- POSTED: 10/10/2022
- BY: Penny
- BREED:
- AGE OF PET: 0 - 3
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The best insurance for your animal!!!
It's so nice to have such a wonderful organization by your side - especially when you are going through some rough times with the animal you love. Trupanion always comes through and never ceases to amaze me with how well organized they are.
- INSURER:
Trupanion
- POSTED: 10/10/2022
- BY: Pat
- BREED:
- AGE OF PET: 0 - 3
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Customer service is always helpful.
Customer service is always helpful.
- INSURER:
Trupanion
- POSTED: 10/10/2022
- BY: Aida
- BREED: Persian
- AGE OF PET: 4 - 6
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Thank you for being reliable!
Trupanion has been there for us in some of our darkest times, and we donât even have to consider whether or not our animal should get treatment due to cost, because Trupanion pays out the claims at checkout. Thank you Trupanion for being there when we needed you with Domino.
- INSURER:
Trupanion Canada
- POSTED: 10/10/2022
- BY: Meagan
- BREED:
- AGE OF PET: 0 - 3
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My experience has been very good with claims for our sugar girl.
My experience has been very good with claims for our sugar girl. The policy is easy to understand and claims are paid quickly. Everyone on the phone is always professional.
- INSURER:
Trupanion
- POSTED: 10/10/2022
- BY: LeRene
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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My experience with Ines was fine no problems.
My experience with Ines was fine, no problems. She was very pleasant. I do not agree with what she told me which is more an issue with Trupanion, unless Ines provided incorrect information.
The reason I am unlikely to recommend Trupanion is because the medical information about Braxton is inaccurate and I was told that the only to fix this is to have my veterinarian submit paperwork to get this corrected. I donât know why this is needed as the medical records he provided are accurate and it is the Trupanion records that are inaccurate.
Also, a 20% annual increase in monthly premiums is extremely unreasonable. I understand that costs go up and increases are inevitable but 20% annually is highway robbery.
- INSURER:
Trupanion
- POSTED: 10/10/2022
- BY: Patti
- BREED: Olde English Bulldog
- AGE OF PET: 7 - 10
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You guys were nothing but incredible the time I had my dog Shea so ty.
You guys were nothing but incredible the time I had my dog Shea so ty. I will definitely get insurance for my next pet!!
- INSURER:
Trupanion
- POSTED: 10/10/2022
- BY: Cindy
- BREED:
- AGE OF PET: 0 - 3
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