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Great handling of my Lily's claims, great response

Always so timely and efficient

The process was very easy and the cost reasonable. Have 2 puppies insured and it’s a relief to know they are covered for what ever may happen in the future. We have major medical and wellness coverage.

Insurance is something you sometimes forget about until you need it and recently I really needed it and am ever so glad Healthy Paws was there for me and my boy - Winston. When I was a kid we were forced to put down our family pet because we couldn’t afford the surgery and so swore to myself that would never ever happen to me. I never want to make a decision on the life of my pet/family member due to finances. Healthy Paws was my obvious choice because they didn’t have limitations on the types of cancer or diseases. With the other companies - what good is having insurance if your pup is diagnosed with something that’s not in your covered list? Recently my boy was diagnosed with an MCT - and needed to have surgery to remove it. Thankfully I didn’t need to worry about the costs. Filing a claim was easy - used my cell app, uploaded a few documents and I received my check before my credit card bill was due. In addition Tyson and Wagner from customer service even sent me a note to check in to see how Winston was recovering. If you’re in need of a good policy, Healthy Paws is the best choice.

Claim for healthy 9-year-old dachshund’s hernia surgery denied as resulting congenital condition. This male dog had one undescended testicle as a puppy. Neutering surgery required both traditional procedure and abdominal incision. It has been 8 years since the original neutering, and the site of the hernia is not far from the old incision, but is not ON it.. Nonetheless, the claim for surgery was denied on the basis of the undescended testicle. This is too attenuated to be plausible, particularly since the same insurance PAID for the neutering. Beyond disappointed. Appealed without result.

See above. Love this insurance!!

I am so happy with trupanion. They were there for us. They are quick and efficient. The filing process couldn't be easier. The staff handling the phones are as friendly and helpful as can be. The insurance claims were processed in a more then timely manor. The checks to cover my claim came before the credit card bill that I used to pay for her surgery originally. You guys are a top notch organization! Thank you from the Hartge Family

I recommend pet insurance for all "furbabies". It covered Cassie's dental and recent vet visit 100%. So glad I had Nationwide on my side.

Very helpful, quick responses

This policy works like a charm. It’s very easy and my recommendation is to communicate with your veterinarian receptionist and submit them a blank copy of your standard claim form that’s accompanied with your policy. That way it’s on file and ask them to submit any visits for any reason for peace of mind. You never know what might possibly be covered and Nationwide will contact them directly if there is any questions about your visit you are making a claim on. There are other methods that you can utilize and take more control but I have found if you communicate with your Vet and they know you have pet insurance and it’s vital that you need very precise information about your visit it works way more smoothly when they understand and fill out a claim form for your pet.