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I was totally impressed with your customer service and promptness with the claim! Thank you!

Kind and answered all my questions no problem

as always you are the greatest!

My claims got processed within 48 hours and payment in my account within 1 week. Fabulous service!

I refer all my dog clients to Trupanion. I think your coverage is great and every time I clal I get exceptional service. Carmen was such a blessing when I was feeling completely overwhelmed with a sick dog. She is a keeper!

We have had wonderful service every time we need help or filing a claim. They never hedge on paying what is covered in the policy.

I was a customer of a different insurance company and unhappy with how few benefits received for the amount I was paying. I did the research and put in the time to compare multiple insurance companies and plans. I chose Pets Best because in comparison to everything I found during extensive research, the plans available through Pets Best surpasses all others I found. When I called the first time, the customer service was exceptional. Unlike other companies who only give great customer service the first time you call just to secure your business, Pets Best has been exceptional customer service every single time I have called. The plans available cover many options for different household budgets, making a huge difference in your ability to provide the best care possible every time. I recently took my dog in for a procedure and the vet’s bill was $348. After I paid it, I opened up the user friendly Pets Best app and took a quick snapshot of the invoice to submit my claim. Pets Best was quick to respond, direct depositing my reimbursement of $205. That’s $205 that I would have been without were it not for this great company. We will never

Great coverage and excellent customer service!!

Having Nationwide gives me peace of mind.

I have had pet insurance since the day we got Penny. The first couple of years, it only went up a few dollars a month, but since Nationwide took over, the rates have drastically increased. Your service is excellent as was VPI, but a change in rates from apx. $25/mo. to $79/mo. in 8 years will soon price me out of any insurance.