Trupanion Australia
Easy enrollment online and fantastic call centre experience
- INSURER:
Trupanion
- POSTED: 11/09/2022
- BY: Jodie
- BREED: Border Collie
- AGE OF PET: 0 - 3
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My CS was great.
My CS was great. Very helpful
- INSURER:
Trupanion
- POSTED: 11/09/2022
- BY: Debbie
- BREED:
- AGE OF PET: 0 - 3
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My interaction with your colleague was very informative.
My interaction with your colleague was very informative. She was very respectful, knowledgable and helpful. I also feel that the policy is very good for additional health cover for any unexpected treatments that may arise.
- INSURER:
Trupanion
- POSTED: 11/09/2022
- BY: Lizzie
- BREED: Mixed breed
- AGE OF PET: 4 - 6
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BEST pet insurance!
Very professional & knowledgeable on phone and extremely fast approval of claims.
- INSURER:
Trupanion
- POSTED: 11/09/2022
- BY: Carol
- BREED:
- AGE OF PET: 0 - 3
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Trupanion, help me with my bill!
Quick results! Cover 90%!
- INSURER:
Trupanion
- POSTED: 11/09/2022
- BY: Kelly
- BREED:
- AGE OF PET: 0 - 3
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Glad we had coverage!
I did not have to do anything, the clinic was able to submit on my behalf. In an accident it is nice to not have to worry about the cost of treatment.
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Not bad so far but itâs been over a week on the larger items and theyâre still marked as pending.
Not bad so far but itâs been over a week on the larger items and theyâre still marked as pending. Would be useful to know what specific information is holding you up so we could help you get what you need.
- INSURER:
Trupanion
- POSTED: 11/09/2022
- BY: Michael
- BREED:
- AGE OF PET: 0 - 3
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Quick and Efficient service whilst grieving my pet
My beautiful Zorro passed away a few months ago due to trauma he experienced. Submitting my claim for all the vet fees was quick and easy online. My claim was approved within 48 hours and my claim paid out 48 hours later. I was surprised at how smoothly the whole process went. I also adjusted my policy to include some other rescues we got, and the lady Cathy was experiencing computer issues, but she called me back the next day and again to ensure that everything was loaded and in place for all the furbabies. What excellent service! I recommend Metlife Pet Insurance to anyone.
- INSURER:
MetLife
- POSTED: 11/08/2022
- BY: Lisa
- BREED: American Shorthair
- AGE OF PET: 0 - 3
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