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Very easy claim process, uploaded bills with brief explanation of issues and claim was processed within a week. We received a phone call asking how Zara was feeling and how her older brother Frankie was doing. Excellent customer service and a very caring staff.

I Highly recommend Embrace, Excellent company. They paid many claims in a timely manner.

Having investigated all of the "top rated" pet insurance companies, I decided on Pets Best. Their rates vs. coverage were the best I could fond for my nine year old Coton. I also purchased the well care plan, and was reimbursed very quickly for the well care visit to the vet.

The Customer Service Representatives are compassionate and understanding. The claim was processed in an extremely timely manner. Thank you.

I recently adopted a black lab/shepherd mix, Boomer, and decided to get ASPCA Pet Health Insurance. They were so helpful and genuinely nice people on the phone when I was deciding what plan to choose. About a month after adopting Boomer, he woke up with awful shaking and could not walk. Long story short, he spent a long and expensive day at the vet. I wasn't expecting much, but ASPCA covered a huge chunk of the expense, and Boomer is doing just fine! I highly recommend ASPCA to anyone looking for pet insurance - they have great plans for every budget and incredible customer service. They also have a user-friendly website and online portal to submit claims. Very straightforward and uncomplicated - the way insurance should be!

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I had a lot of choices to purchase Health Insurance for my "boy"... I chose Embrace based on the reviews at the time and coverage options; that was a great decision! When a claim is faxed in by my Vet, I get an email notification the claim was received... no wondering. Then, Embrace keeps me informed of the claim's status to include "the check is on it's way"! If Spartan is sick or injured, he's covered. again, a great decision to go with this Provider!

You may find pet insurance that costs less up front, but you won't find better coverage or customer service than Embrace. My dog Buster is my little angel on earth, and only the best will do where his health and well being are concerned. The coverage is generous, claims are processed quickly, and the folks who work there are courteous and kind.

My dog Coco has allergies and I need to give him injections. I've been please with the coverage he has had especially with follow up visits to check on his progress. I do wish his serum and pills were covered at a higher rate but as long as he's happy and doing well, I'm happy. I do like that I get follow up calls from ASPCA to see how Coco is doing. Nice touch!

i am so very happy I decided to get this insurance it does save me money and my dog is happy, too