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Improved is not really the word. I do understand that the $$$ paid on the knee for the cruciate is done and that now anything going forward will not be paid? Got it, arthritis is a side effect of the knee injury and therefore no further payments will be made. X-rays were taken to insure everything was still in place as we had unexplained limping so I saw this as a separate issue. So when shopping for insurance not really sure how to account to insure one is covered. Not saying insurance claim was wrong, just not sure going forward if anything having to do with knees is now insured even thou there now could be issues that are now age related, not due to a previous cruciate repair which should actually have reduced the amount of issues going forward.

Embrace has worked with us, our vet and emergency clinic for several issues with our shar pei Keaton. Embrace has been responsive and swift with claims and also willing to hear appeals to reconsider coverage. We are happy to give Embrace two thumbs'up and one big tail way.

I am not very good with websites and I was struggling to use yours, so I called; not only did I get to speak with a human being right away, but they were very helpful.

Anyone looking for pet insurance should seriously consider Embrace. It's reasonably priced and you get to customize your plan to include or not include "wellness". I've included "wellness" which more than pays for itself just getting the preventative prescriptions for heart worm and ticks. They let you know as soon as they receive a claim then communicate status very promptly. Couldn't feel better about this plan.

I have pet insurance for my rescue dog and I'm so glad I did. He tore his ACL and needed surgery and I wouldn't have been able to afford it without this insurance. It was a life saver! Thank you Embrace!

I've had pet insurance with ASPCA for 12 years and it was one of the best decisions for Bailey. He is a Lab with a curious sense of adventure and appetite. He recently decided to eat some unsavory items which left him with diarrhea. He is back to himself now and we are always happy to receive some form of reimbursement in the mail - it's nice that ASPCA calls to check up on him too.

I was surprised how easy it was to file a claim, how much they covered and how quickly I was reimbursed. Really impressed. I had a different pet insurance in the past and that one didn't compare to ASPCA. Highly recommend.

Simply put, you can not go wrong whether your claim is accepted or denied you know why. Your accepted claims are directly deposited to your account. When further information is needed you are not required to be the middle person they directly reach out to the care provider of the pet and get the details they need.

Thank you!

Well, I must say as an insurer you guys are top tier. Very rarely can you actually love your insurance provider but through acceptance and denials of claims I am happy with the outcome. You have friendly representatives and I look forward to a long and healthy relationship with your company. The process is very easy and streamlined, the email notifications are not over communication but just right. I see the email, I quickly know if its accepted or denied and the payment process could not be easier; Direct Deposit to your checking account...come on? I sincerely love and appreciate you guys. For any comments or to use this quote please free to email me at muzz.hafeez@gmail.com or call me (631) 828-9117. Thank you! "