All the calls I have made have been great
I need help with technology and staff are very patient friendly and helpful.
All the calls I have made have been great
I need help with technology and staff are very patient, friendly and helpful.
My last call was was to verify that there is no limit on coverage for my dogs therapy and future types of treatment for his hip dysplasia.
That was such a relief.
Something like that is a great reason to also recommend Trupanion.
- INSURER:
Trupanion Canada
- POSTED: 11/10/2022
- BY: Susan
- BREED: Mixed breed
- AGE OF PET: 4 - 6
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Very personable friendly and efficient.
Very personable, friendly and efficient.
- INSURER:
Trupanion
- POSTED: 11/10/2022
- BY: Kevin
- BREED: Australian Labradoodle
- AGE OF PET: 0 - 3
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because I am sure you'll be there when we need you
because I am sure you'll be there when we need you
- INSURER:
Trupanion Canada
- POSTED: 11/10/2022
- BY: Florence
- BREED:
- AGE OF PET: 0 - 3
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My enrolment experience.
Because when I phoned the service person was very helpful in helping me decide what plan to choose as well as give me a better understanding of what is included.
- INSURER:
Trupanion Canada
- POSTED: 11/10/2022
- BY: David
- BREED: English Springer Spaniel
- AGE OF PET: 0 - 3
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Everything done was first rate.
Everything done was first rate. Very helpful...
- INSURER:
Trupanion
- POSTED: 11/10/2022
- BY: Brian
- BREED:
- AGE OF PET: 0 - 3
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Just enrolled
Can't really say much. I just enrolled.
- INSURER:
Furkin
- POSTED: 11/10/2022
- BY: Gordon
- BREED:
- AGE OF PET: 0 - 3
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Customer service is always helpful the claims process is quick and easy to navigate using the app and my experiences have been pleasant.
Customer service is always helpful, the claims process is quick and easy to navigate using the app and my experiences have been pleasant.
- INSURER:
Trupanion
- POSTED: 11/10/2022
- BY: Jeanine
- BREED: Boston Terrier
- AGE OF PET: 7 - 10
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friendly and greets customers
friendly and greets customers
- INSURER:
Trupanion Canada
- POSTED: 11/10/2022
- BY: Aufrille
- BREED:
- AGE OF PET: 0 - 3
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Worst first experience for insurance
Phone waits were 20-30 minutes, we adopted two 1yr olds, then one displayed and then was diagnosed with Guardia soon after they came home with us. The insurance company denied the claim because they said it was pre-existing. Because we mentioned, but were not sure, to the vet he may have been showing signs when we got him home. They denied us the claim. Because of this interaction I will never ever consider pet insurance, they will do all they can to back out!
- INSURER:
Pets Plus Us
- POSTED: 11/09/2022
- BY: Brian
- BREED: American Shorthair
- AGE OF PET: 0 - 3
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