5
out of 5
Verified
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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.
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5
out of 5
Verified
The gentleman that I spoke with to enroll was very friendly and very informative and patient! He answered all of my questions clearly and I did not feel rushed or pressured in anyway at all!
The gentleman that I spoke with to enroll was very friendly and very informative and patient! He answered all of my questions clearly and I did not feel rushed or pressured in anyway at all!
- INSURER: Trupanion
- POSTED: 11/19/2021
- BY:
- BREED: Miniature Australian Shepherd
- AGE OF PET: 7 - 10
5
out of 5
Verified
Every time I have spoken with a representative from Trupanion each person has been so professional helpful and eager to listen to me.
Every time I have spoken with a representative from Trupanion, each person has been so professional, helpful, and eager to listen to me. Thank you for the great customer service your company provides to pet owners!
- INSURER: Trupanion
- POSTED: 11/19/2021
- BY:
- BREED: Scottish Terrier
- AGE OF PET: Over 11 years
1
out of 5
False Advertising and Inaccurate Representations
I called a representative of Best in order to determine the policy that would cover what I needed for my puppy. I was told I would need an endorsement to my plan to get my puppy’s neutering covered. I waited to schedule his procedure for a few weeks after I obtained the policy to make sure it would be covered. However, when I submitted my claim, it was denied! I was told that I obtained the wrong endorsement and no effort was made to determine how that occurred or to work with me to figure out a solution. I am extremely disappointed with my experience and would not recommend this company to anyone.
- INSURER: Pets Best
- POSTED: 11/18/2021
- BY: Tacy
- BREED: Mixed Breed Toy (up to 10 Lbs)
- AGE OF PET: 0 - 3
1
out of 5
Verified
Hidden deductible added after signed up
Was happy when I first got coverage with TRUPANION for my dog. She had a shoulder injury and TRUPANION covered 90% of the related issue. Fast forward a year later and they have changed their policy unbeknownst to me and are now charging a deductible. Incredibly frustrated and unimpressed as I always felt this company was transparent. I will be switching insurance carriers for my dog.
- INSURER: Trupanion
- POSTED: 11/18/2021
- BY: Molly
- BREED: Great Pyrenees
- AGE OF PET: 7 - 10
5
out of 5
Verified
5
out of 5
Verified
5
out of 5
Verified
5
out of 5
Verified
5
out of 5
Verified