5
out of 5
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5
out of 5
5
out of 5
5
out of 5
Terrible and Slow. They don’t actually explain things correctly.
I was frustrated with the lack of explanation as to what a physical exam entails prior to enrollment. You should really specify that the pet needs to have a “physical” and not just an exam... I don’t thought a wellness exam would be enough and in turn it was not. And I was already enrolled and paid two months and no one explained this to me. I was sent emails in regards to submitting “all records” which I had indeed done... and no one ever reached out to say I still needed a “physical.” Not very good communication and also very slow going company. I won’t be back.
- INSURER: Healthy Paws
- POSTED: 01/09/2021
- BY: Sarena
- BREED: Manx
- AGE OF PET: 0 - 3
5
out of 5
5
out of 5
Was able to reach someone without waiting she was friendly and knowledgeable and ease of submitting a claim without a bunch of hidden things not covered
Was able to reach someone without waiting, she was friendly and knowledgeable and ease of submitting a claim without a bunch of hidden things not covered
- INSURER: Trupanion
- POSTED: 01/06/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Great customer service!
My State Farm agent (Brandee Nettles) was extremely helpful with getting me all the I formation I needed and helping me get enrolled. She was professional and knowledgable and was able to help me pick what was best for me and my pet.
- INSURER: Trupanion
- POSTED: 01/06/2021
- BY:
- BREED: American Pitbull Terrier
- AGE OF PET: 7 - 10
5
out of 5
5
out of 5
Because of their prompt service and the not only the professional staff they have hired they all go above and beyond to make you feel very important and always asking about our puppy.
Because of their prompt service and the not only the professional staff they have hired they all go above and beyond to make you feel very important and always asking about our puppy. I highly recommend trupanion.
- INSURER: Trupanion
- POSTED: 01/04/2021
- BY:
- BREED: Goldendoodle
- AGE OF PET: 0 - 3
5
out of 5