very satisfied
I want to thank all EMBRACE people involved on these claims for my baby, She has endured a difficult (3) visits to her vet, but it made me comfortable knowing that I had EMBRACE to back us up. I am very satisfied with response received in a timely matter, very grateful .
- INSURER:
Embrace
- POSTED: 03/24/2017
- BY: Vera
- BREED: Domestic Shorthair
- AGE OF PET: 7 - 10
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Unparalleled
This is by far, the best insurance company out there. The people that work at Trupanion are always nice and compassionate. As far as coverage is concerned, they far exceeded my expectations from an insurance company. Do not hesitate to ensure your pet with Trupanion.
- INSURER:
Trupanion
- POSTED: 03/24/2017
- BY: Julie
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Unparalleled
This is by far, the best insurance company out there. The people that work at Trupanion are always nice and compassionate. As far as coverage is concerned, they far exceeded my expectations from an insurance company. Do not hesitate to ensure your pet with Trupanion.
- INSURER:
Trupanion Canada
- POSTED: 03/24/2017
- BY: Julie
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Love them!
We have had Healthy Paws Pet Insurance for a few years now and love it. I did A LOT of research on insurance and really narrowed it down based on customer service. Every instance I have actually speaking to a customer service representative is a pleasure. Not once have I ever gotten an attitude but more of an understanding of the emotional situation that we were going through. I am very happy that we went with Healthy Paws and have suggested it to many of my friends and family members. It has saved us a lot over the years and with the plan we chose it is barely noticeable and definitely worth it for our 2 dogs.
- INSURER:
Healthy Paws
- POSTED: 03/22/2017
- BY: Melissa
- BREED: French Bulldog
- AGE OF PET: 7 - 10
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Communication on pending claims is very good.
Quick email confirmation regarding open claim info. Staff is very helpful and they explain their feedback. Have never felt rushed with customer service and they're friendly.
- INSURER:
Embrace
- POSTED: 03/20/2017
- BY: Valarie
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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Best Customer Service!
Healthy Paws Pet Insurance is absolutely amazing. It is so easy to submit a claim by just snapping a picture on the app (takes me 10 seconds, I do it before I leave the Vet!) Recently, my pup had an emergency, and it was of course quite expensive. Thank goodness she is okay, and thank goodness I had insurance. They let me know my claim was approved within 72 hours, and I received my check one week later, before I even had to pay off my credit card. Even more impressive, I got an email from Healthy Paws checking on my pup after her stomach issues. I cannot recommend Healthy Paws enough.
- INSURER:
Healthy Paws
- POSTED: 03/19/2017
- BY: Maggie
- BREED: Goldendoodle
- AGE OF PET: 0 - 3
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The Best!
Healthy Paws is honestly the best for customer service and timeliness. The phone app makes everything extremely easy and efficient. I highly reccomend.
- INSURER:
Healthy Paws
- POSTED: 03/18/2017
- BY: Stephen
- BREED: American Bulldog
- AGE OF PET: 7 - 10
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Improved Is Not Really The Wor…
Improved is not really the word. I do understand that the $$$ paid on the knee for the cruciate is done and that now anything going forward will not be paid? Got it, arthritis is a side effect of the knee injury and therefore no further payments will be made. X-rays were taken to insure everything was still in place as we had unexplained limping so I saw this as a separate issue. So when shopping for insurance not really sure how to account to insure one is covered. Not saying insurance claim was wrong, just not sure going forward if anything having to do with knees is now insured even thou there now could be issues that are now age related, not due to a previous cruciate repair which should actually have reduced the amount of issues going forward.
- INSURER:
Pets Best
- POSTED: 03/18/2017
- BY: Susan
- BREED: Labrador Retriever
- AGE OF PET:
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Embrace has been great!
Embrace has worked with us, our vet and emergency clinic for several issues with our shar pei Keaton. Embrace has been responsive and swift with claims and also willing to hear appeals to reconsider coverage. We are happy to give Embrace two thumbs'up and one big tail way.
- INSURER:
Embrace
- POSTED: 03/17/2017
- BY: Nina
- BREED: Shar-pei
- AGE OF PET: 7 - 10
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THE EMBRACE TEAM ARE SO HELPFUL.
I am not very good with websites and I was struggling to use yours, so I called; not only did I get to speak with a human being right away, but they were very helpful.
- INSURER:
Embrace
- POSTED: 03/17/2017
- BY: Mary
- BREED: American Shorthair
- AGE OF PET: 0 - 3
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