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Everything always goes smoothly with Trupanion. I'm glad Amelie and I are customers!

We have been with Healthy Paws for over 5 years and I have never regretted my decision to insure my pets. I have peace of mind that I will not have to choose between getting treatment, doing nothing, or worse when it comes to the welfare of my furbabies! Our 4-year old Staffie, who we adopted two years ago, is in the process of having TTA surgery on both of his hind legs due to torn CCLs, about $6,000 total for both surgeries. After submitting the first round of medical records and invoices, I called Healthy Paws to let them know he would be getting surgery. The rep on the phone was very patient and reviewed his record with me during the initial call. She let me know that the surgeries would be covered and any rehab/physical therapy services would be covered as well. It was a comfort to know what our total out of pocket would be: 30% + $500, which is the reimbursement level (70%) + deductible we elected. We were able to schedule his first surgery immediately, with his second to occur within the next 4-6 months, which hopefully means our pup will be back to his healthy, happy, playful puppy-self by the end of the year! We also started a claim for one of our cats who was injured several years ago. While his medical expenses were less than the deductible, the claims process was just as easy for him and if his injuries had been more severe, I have no doubt Healthy Paws would have been there to assist with the costs of his treatment and recovery. Sure I could have put what I spent on insurance premiums into a rainy day fund, but my dog's rainy day came well before I would have saved what Healthy Paws is reimbursing and I have no way to know what his future may bring, though I hope only sunshine! I did a lot of research on the various pet insurance companies, and I think Healthy Paws is the best value. I can't imagine better customer service anywhere else. If human insurance companies cared as much about people as Healthy Paws cares about pets, we'd all be healthier!

Great services. Thank you

Person of the phone was great. Not thrilled with trupanion with raising monthly costs and the fact that they don't cover things that I think they should.

Very friendly representative

Very friendly representative

Great services. Thank you

Person of the phone was great. Not thrilled with trupanion with raising monthly costs and the fact that they don't cover things that I think they should.

After over 4 years paying for insurance just in case my dog does get really sick. I submitted an estimate for a surgery to help my dog breath. out of the 4k that I submitted I'm told that the ASPCA will only be covering 575.00, since they claim the it's Congenital. You just have to love the way the insurance world works not to pay out when a service is need. and these are the people who are supposed to love animals.

Best customer service - I recommend you to everyone! The only insurance company that cares!!