Ariana was so knowledgeable informative and compassionate to help me with my questions!
Ariana was so knowledgeable, informative, and compassionate to help me with my questions! Her kindness was reflective in her patience to help me with my questions! Ariana should be complimented by Trupanion management for representing such a positive image!!!! ??????
- INSURER:
Trupanion
- POSTED: 11/25/2021
- BY:
- BREED: Rhodesian Ridgeback
- AGE OF PET: 7 - 10
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I enjoyed the patience that Katy had with me on the phone when I needed help my first time filling out an online claim for my dog.
I enjoyed the patience that Katy had with me on the phone when I needed help my first time filling out an online claim for my dog. I thought it was quite a straight-forward claim form, once i got the gist of it. I liked that Trupanion emailed me with assurance that they'd received the claim, and that I need do nothing else, unless they had questions. Pretty easy!
- INSURER:
Trupanion
- POSTED: 11/25/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Response was very quick to my inquiry.
Response was very quick to my inquiry. Very pleased with your customer service rep (Amy) who answered all my questions, emailed forms and additional info to me promptly, and was a pleasure to speak with.
- INSURER:
Trupanion
- POSTED: 11/24/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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The person that helped me was very nice and she helped me update my info!
The person that helped me was very nice and she helped me update my info!
- INSURER:
Trupanion
- POSTED: 11/23/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Because I already have recommended Trupanion to several people
I have had nothing but great service
Because I already have recommended Trupanion to several people
I have had nothing but great service
- INSURER:
Trupanion
- POSTED: 11/22/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Perfect experience!
Trupanion always gives a perfect experience, thank you for helping us keep our fur family healthy!
- INSURER:
Trupanion
- POSTED: 11/21/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Painless
Painless--Claim handled quickly
- INSURER:
Trupanion
- POSTED: 11/21/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Trupanion Express is the best.
It's always wonderful working with Trupanion, Trupanion express makes everything so easy and fast!
I won't go to a vet who doesn't have express.
- INSURER:
Trupanion
- POSTED: 11/20/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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My issue with Gabriel isn’t a prior issue.
My issue with Gabriel isn’t a prior issue.
A pain occasionally isn’t a horrible case of osteoarthritis years later.
However she was lovely !!
- INSURER:
Trupanion
- POSTED: 11/20/2021
- BY:
- BREED: Bichon Frise
- AGE OF PET: Over 11 years
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You can depend on Trupanion
I called to ask about an unusual treatment and spoke with a very helpful Trupanion person. I was advised to obtain a pre-authorization and did that.
- INSURER:
Trupanion
- POSTED: 11/20/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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