5
out of 5
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5
out of 5
My past experience with another pet's claim was magnificent.
My past experience with another pet's claim was magnificent. Every contact regarding my present cat has been efficient and a pleasure. And talking to Amy recently was like talking to a current best friend. And I have often recommended Trupanion to friends and to veterinarians, too!
- INSURER: Trupanion
- POSTED: 01/27/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
5
out of 5
5
out of 5
5
out of 5
Because the people are very pleasant and always answer my questions promply.
Because the people are very pleasant and always answer my questions promply. They make me feel like they really care about animals and their owners.
- INSURER: Trupanion
- POSTED: 01/25/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
5
out of 5
5
out of 5
Want to give a big thanks
I want to give a big "thanks" to Sierra for all her patience and helping me with my problems. Sounds like she really likes her job and was happy to help. That makes a BIG difference in customer service!! Thanks again, Sierra!!!!!!!!!
- INSURER: AKC
- POSTED: 01/22/2021
- BY:
- BREED: n/a
- AGE OF PET: 0 - 3
5
out of 5
5
out of 5
5
out of 5
Customer service and the person who i talked to on the phone was very pleasant and helpful.
Customer service and the person who i talked to on the phone was very pleasant and helpful. But i could’nt give the same rating for my experience with the claims. Takes too long and make mistakes of confusing my claim with some body else’s...
- INSURER: Trupanion
- POSTED: 01/15/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: Over 11 years