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Chad was very helpful & professional

I'm very happy with the service and the policy. We've had it for approximately ten years and trust Trupanion to help us care for our three dogs. Six paws up from us!

Nyssa made me feel like she genuinely cared about me and my puppy, Honey. She listened to what I had to say and answered my questions. I am grateful for Nyssa and Trupanion. The medical bills would have been financially challenging for Honey's surgery without them.

Impressed with quick turnaround even during Holiday season.

I am a young pet owner and was told that getting insurance for my dog would be a smart financial idea. This couldn’t be more true. My pup had an accident that ended up requiring surgery as well as a few other medical needs earlier in the year. Just like humans, unexpected medical bills can get really expensive and I am so grateful that a company like Healthy Paws was there to cover the majority of my pups bills. The yearly deductible is also at a reasonable rate ($250). After my dogs surgery a customer care member reached out to me to make sure his surgery went well and to see if I was satisfied with the ease of the process. This meant a lot to me and my family. The reimbursement checks also always come to my home very quickly after the claim is submitted and approved. I would recommend healthy paws pet insurance to anyone because it will save you so much money in the long run. Don’t waste any time! Sign your dog or cat up ASAP!

Very little payment for services and always tries to tie everything back to pre-existing conditions. We signed up for Trupanion within a few weeks of bring our new puppy home, how can almost every issue that has come up over 8 years be viewed as prior conditions. Our Vet who has experience with several plans does not understand why we continually get the "company no pay" answer on almost everything submitted, when her experience with other plans would have paid.

Very compassionate responses made me worry less,very satisfied with your quick claim processing !

Very good customer service. They make it very easy to file a claim and keep you updated through out the claims process via text as well as email. Payment was very quick too.

All positive....nothing negative!

Michelle was courteous and quickly looked into our account and reassured me that the planned surgical procedure would be covered .